Not In The Dog House Reviews

Name: Not In The Dog House
Address: Merlin House, Low Moor Lane, Knaresborough
Rating: 1.52

1.5 Rating 4,550 Reviews

11 %

of reviewers recommend Not In The Dog House

Company Reviews

Questions

Metrics

1.5

Based on 4,550 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 8%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01423611220

Email:

will@notinthedoghouse.co.uk

Location:

Merlin House, Low Moor Lane
Knaresborough
HG5 9JB

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Not In The Dog House 5 star review on 30th September 2023

Tanya Hambidge

Not In The Dog House 5 star review on 29th September 2023

Rosanne Creighton

Not In The Dog House 5 star review on 7th September 2023

Susan Wilde

Gwendolyn Richards

Sandra Maxwell

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I didn't get what I thought I had ordered and although they emailed in response it wasn't a very helpful reply.”

Helpful Report

Posted 3 years ago

“Product arrived and is great. But delivery very slow and no response from company when I followed up to check status.”

Helpful Report

Posted 3 years ago

“They seemed to like the Nutriment food, but it was a bit of a novelty after being on dry food. Delivery was very slow and had to be chased up”

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Posted 3 years ago

“Delivery timeframe was good and overall the cakes look great except for 1 which came damaged and have reached out but not yet heard back”

Helpful Report

Posted 3 years ago

“Do not buy from this company , ordered in September they did not deliver , I have spent the rest of time trying to get refund to no avail . Numerous emails and phone calls just getting fobbed off. My question is how are they still in business .”

Helpful Report

Posted 3 years ago

Not In The Dog House is rated 1.5 based on 4,550 reviews