Notino Reviews

Name: Notino
Rating: 4.61

4.6 Rating 3,515 Reviews

90 %

of reviewers recommend Notino

Company Reviews

Questions

Metrics

4.6

Based on 3,515 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Notino 5 star review on 3rd September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order online. Prices that are very competitive. Delivered on time from the companies they use.”

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Posted 1 year ago

“You had what I was looking for in stock when I was finding it difficult to locate. Also better price! Thank you.”

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Posted 1 year ago

“Very easy site to navigate with good prices”

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Posted 1 year ago

“Excellent service, cheaper prices than competitors and always has my products in stock. Clear website.”

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Posted 1 year ago

“Phenomenal shopping site for all things fragrance and make up and much more.. I love it”

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Posted 1 year ago

“This company is amazing! The customer service is excellent. I had a small issue with a delivery which was swiftly fixed! Big thank you to Elniza :)”

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Posted 1 year ago

“Loved shopping with Notino”

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Posted 1 year ago

“Great company Notino,very easy to shop and good service all at very competitive price.I wouldn't hesitate to use them again and highly recommend.”

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Posted 1 year ago

“Good prices,original products,nicely wrap,arrived in time.Never had an issue with this Company.Highly recommend.”

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Posted 1 year ago

“Just spent £200 and they make you pay for delivery which takes nearly a week, even though it is courier, which is ridiculous. There should be free delivery on spends over a certain amount.”

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Posted 1 year ago

“Just everything I was looking for , will be back”

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Posted 1 year ago

“I love notino there are so many special produced I love it”

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Posted 1 year ago

“Szybka dostawa, dostałam to czego szukalam”

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Posted 1 year ago

“After spending over £40 delivery should be free!!!!!”

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Posted 1 year ago

“It's easier to order compare to other websites. Price is good.”

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Posted 1 year ago

“Always quick and easy to order and fast delivery, excellent, thank you.”

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Posted 1 year ago

“So easy to order prices are amazing, site has so many fabulous things to choose from it’s the best out there. And your items arrive quickly live this site 💖💖💖”

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Posted 1 year ago

“I have ordered from Notino quite a few times and (touch wood) never had an issue. The only thing that sometimes puts me off, is the £3.99 delivery charge, but I appreciate that they use DPD and parcels do arrive extremely quickly. Happy Shopping! :)”

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Posted 1 year ago

“I am always very happy with Notino. Great offers and big choice of excellent quality products. Delivery is always quick and easy. I highly recommend that shop to everyone.”

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Posted 1 year ago

“Reasonable prices and good products”

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Posted 1 year ago

Notino is rated 4.6 based on 3,515 reviews