Notino Reviews

Name: Notino
Rating: 4.60

4.6 Rating 3,664 Reviews

90 %

of reviewers recommend Notino

Company Reviews

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Metrics

4.6

Based on 3,664 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Notino 5 star review on 3rd September 2025

Anonymous

Anonymous // 01/01/2019

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“Best notino in Uk!!!”

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Posted 3 years ago

“I love Notino! As a perfume fan, I always find a really great selection of brands and excellent customer service here.”

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Posted 3 years ago

“Wide selection, good sales love it. Keeps you informed on delivery. A*”

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Posted 3 years ago

“Very efficient in ordering and communication.”

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Posted 3 years ago

“Very slick site easy to navigate and easy to order”

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Posted 3 years ago

“Terrible company. Bad customer service . Not interested in it’s customers. Really poor”

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Posted 3 years ago

“am order couple off fragrances last time i have a good expriance so that why i choose it again”

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Posted 3 years ago

“Great company have used for a. Considerable time prices are very competitive and delivery is prompt.”

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Posted 3 years ago

“Great price”

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Posted 3 years ago

“Really disappointed in delivery charges. As a customer that has spend over £100+ on the products. Would have been nice to receive a complimentary free delivery as many other websites do offer this privilege nowadays to the customers that send more than the average. Is just not the way you treat a good customer in my opinion.”

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Posted 3 years ago

“Excellent thank you”

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Posted 3 years ago

“The first purchase I made they offered me a nice detail "gift" for the purchase, in this second they did not give me any discount voucher, but the prices are still very good and the delivery is fast and correct, thanks Notino UK.”

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Posted 3 years ago

“Simple to order”

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Posted 3 years ago

“Super produkt”

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Posted 3 years ago

“Good product”

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Posted 3 years ago

“Lots of choice at great prices. Good to know I don’t have to rely on purchasing hair products from the salon anymore. Delivery arrived as stated and well packaged.”

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Posted 3 years ago

“Easy way to purchase and better than in store prices”

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Posted 3 years ago

“Notino ..is the best Best get my favourite stuff at bargain good prices .all original . Have ordered several times always pleased 😀.”

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Posted 3 years ago

“I've ordered with Notino several times now and have always found their products to be exceptionally well priced. Ordering is easy and the items arrived via DPD quickly. Perfect online retail experience.”

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Posted 3 years ago

“Always fantastic prices and quick delivery”

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Posted 3 years ago

Notino is rated 4.6 based on 3,664 reviews