Notino Reviews

Name: Notino
Rating: 4.60

4.6 Rating 3,663 Reviews

90 %

of reviewers recommend Notino

Company Reviews

Questions

Metrics

4.6

Based on 3,663 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Notino made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Notino 5 star review on 3rd September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I like this site but the product I bought said free delivery but at checkout i got charged for delivery”

Helpful Report

Posted 3 years ago

“Just like Notino”

Helpful Report

Posted 3 years ago

“Expensive delivrry charge !!!”

Helpful Report

Posted 3 years ago

“Had a problem while processing order and Valerie from Notino helpline was very helpful friendly professional and patient! Thank you! (Why asking question about delivery when you just placed order, annoying pop up system)”

Helpful Report

Posted 3 years ago

“Easy and quick ordering process+great variety of products! You have everything!!”

Helpful Report

Posted 3 years ago

“I have ordered from Notino before and find it irritating when delivery charges are added AFTER I have clicked the payment button (in my case Paypal). All charges should be displayed correctly BEFORE payment is made.”

Helpful Report

Posted 3 years ago

“Very pleased to buy from Notino.”

Helpful Report

Posted 3 years ago

“I always enjoyed shopping with Notino.Great prices and good service.👍”

Helpful Report

Posted 3 years ago

“Quite easy to order, looking forward to receive products opefully hazzle free.”

Helpful Report

Posted 3 years ago

“Excellent service, competitive prices all in one great care about customers👍”

Helpful Report

Posted 3 years ago

“Shopping was easy hopefully l will receive it as easily.”

Helpful Report

Posted 3 years ago

“First time I used service. I wanted specific colour for eye make-up by Lancôme and it was only site that had the product exactly as I had goggled it. Even John Lewis only showed two colours. Well done.”

Helpful Report

Posted 3 years ago

“Easy to order.”

Helpful Report

Posted 3 years ago

“Nice and cheap products.”

Helpful Report

Posted 3 years ago

“They are very good 👍 I'm happy for the service”

Helpful Report

Posted 3 years ago

“You stock Yves Rocher! Just wish you stocked more of their products 😊”

Helpful Report

Posted 3 years ago

“very easy to make an order always use Notino”

Helpful Report

Posted 3 years ago

“An excellent pressie for my good lady, and at such a super price, not to mention also FREE postage. What's not to like. Very swift process, but a little disappointed that the site did not recognise my passcode from a previous purchase. But the guest route did the job. Well pleased.”

Helpful Report

Posted 3 years ago

“You mentioned I will get 20% of the first order , I did order but you didn’t give me the discount. Disappointed!!!!!!!!”

Helpful Report

Posted 3 years ago

“They had the product I wanted available. Bit disappointed that the price had risen 17% since last time purchased in October 2021. Straightforward transaction.”

Helpful Report

Posted 3 years ago

Notino is rated 4.6 based on 3,663 reviews