Notino Reviews

Name: Notino
Rating: 4.60

4.6 Rating 3,616 Reviews

90 %

of reviewers recommend Notino

Company Reviews

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Metrics

4.6

Based on 3,616 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Notino 5 star review on 3rd September 2025

Anonymous

Anonymous // 01/01/2019

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“Love these lipsticks”

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Posted 3 years ago

“They have products which I'm using and can't buy them.anywhere else in UK shops. MASSIVE THANK YOU!”

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Posted 3 years ago

“I've used Notino several times and it is safe to say it's a great company. I always receive my order in the timely manner and complete.”

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Posted 3 years ago

“easier than most well done i will be back as a customer”

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Posted 3 years ago

“I always receive the items as ordered , thank you Notino .. Even though i use a courier service to have them delivered to Zambia, I always receive the items as ordered”

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Posted 3 years ago

“Great company 👌 love shopping with nortino”

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Posted 3 years ago

“Notion makes me happy always”

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Posted 3 years ago

“Easy to order”

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Posted 3 years ago

“Nice n easy to order”

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Posted 3 years ago

“The shipping cost should be free for orders over a specific amount of money.”

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Posted 3 years ago

“I really enjoy shopping with Notino. Thank you”

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Posted 3 years ago

“Good quick service”

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Posted 3 years ago

“Best notino in Uk!!!”

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Posted 3 years ago

“I love Notino! As a perfume fan, I always find a really great selection of brands and excellent customer service here.”

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Posted 3 years ago

“Wide selection, good sales love it. Keeps you informed on delivery. A*”

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Posted 3 years ago

“Very efficient in ordering and communication.”

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Posted 3 years ago

“Very slick site easy to navigate and easy to order”

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Posted 3 years ago

“Terrible company. Bad customer service . Not interested in it’s customers. Really poor”

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Posted 3 years ago

“am order couple off fragrances last time i have a good expriance so that why i choose it again”

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Posted 3 years ago

“Great company have used for a. Considerable time prices are very competitive and delivery is prompt.”

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Posted 3 years ago

Notino is rated 4.6 based on 3,616 reviews