Notino Reviews

Name: Notino
Rating: 4.60

4.6 Rating 3,664 Reviews

90 %

of reviewers recommend Notino

Company Reviews

Questions

Metrics

4.6

Based on 3,664 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Notino made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Notino 5 star review on 3rd September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They had the product I wanted available. Bit disappointed that the price had risen 17% since last time purchased in October 2021. Straightforward transaction.”

Helpful Report

Posted 3 years ago

“Highly effective website. I really enjoyed navigating it. Thank you”

Helpful Report

Posted 3 years ago

“I did not seem to have to jump through too many hoops. Payment details are straightforward! Thanks”

Helpful Report

Posted 3 years ago

“I have good experience with Ntino and happy to order my product with them.”

Helpful Report

Posted 3 years ago

“I have always been happy shopping with notino. But this time I didn’t get the gifts I was promised with my purchase. I am very disappointed”

Helpful Report

Posted 3 years ago

“Shopping with Notino has been great, a wide range of products from other countries, user-friendly website What would be nice to see is the ingredients as that's something I pay attention to and I always need to do my own search elsewhere before making a purchase. Also, please change the delivery company as they tend to misplace my parcels!”

Helpful Report

Posted 3 years ago

“Great 😊”

Helpful Report

Posted 3 years ago

“I like this Notino online store because of a wide variety of fragrances to choose.”

Helpful Report

Posted 3 years ago

“Love these lipsticks”

Helpful Report

Posted 3 years ago

“They have products which I'm using and can't buy them.anywhere else in UK shops. MASSIVE THANK YOU!”

Helpful Report

Posted 3 years ago

“I've used Notino several times and it is safe to say it's a great company. I always receive my order in the timely manner and complete.”

Helpful Report

Posted 3 years ago

“easier than most well done i will be back as a customer”

Helpful Report

Posted 3 years ago

“I always receive the items as ordered , thank you Notino .. Even though i use a courier service to have them delivered to Zambia, I always receive the items as ordered”

Helpful Report

Posted 3 years ago

“Great company 👌 love shopping with nortino”

Helpful Report

Posted 3 years ago

“Notion makes me happy always”

Helpful Report

Posted 3 years ago

“Easy to order”

Helpful Report

Posted 3 years ago

“Nice n easy to order”

Helpful Report

Posted 3 years ago

“The shipping cost should be free for orders over a specific amount of money.”

Helpful Report

Posted 3 years ago

“I really enjoy shopping with Notino. Thank you”

Helpful Report

Posted 3 years ago

“Good quick service”

Helpful Report

Posted 3 years ago

Notino is rated 4.6 based on 3,664 reviews