Notino Reviews

Name: Notino
Rating: 4.60

4.6 Rating 3,626 Reviews

90 %

of reviewers recommend Notino

Company Reviews

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Metrics

4.6

Based on 3,626 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Notino 5 star review on 3rd September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to order online by your company .”

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Posted 5 years ago

“Notino had everything i was looking for last time i ordered and it was alot cheaper than high street stores, fenjal is not Very popular in alot of the stores and when you do find it your very limited on choice and a little more expensive. Ive never had to use customer service or return anything I would highly recommend notino if your looking for Christmas presents and gift sets or just your favourite product you won't be disappointed and delivery is fast. Just one down bit is I think you should have or do free delivery if you spend £40 or more like alot of online shops as I would shop more if this was to be .”

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Posted 5 years ago

“Not very computer literate but finally got where I was going To J chipchase”

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Posted 5 years ago

“Delivery Costa aren’t shown until you have entered payment details”

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Posted 5 years ago

“I like the discounts and quality of products”

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Posted 5 years ago

“No Fuss !!!”

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Posted 5 years ago

“Great price .. affordable way of trying perfumes and selection....”

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Posted 5 years ago

“Very easy to find items and free postage excellent”

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Posted 5 years ago

“Good Quality professional wide range of different prices and the discount code”

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Posted 5 years ago

“good services, good prices but expensive delivery”

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Posted 5 years ago

“This is the second time I have ordered with Notino so hope this order goes as smoothly as last time. The price for perfume is excellent and if anyone is wondering these are the genuine real deal. I do find the delivery ,which starts at £3.99, a little pricey but even so it still works out cheaper than buying from the High Street.”

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Posted 5 years ago

“Enjoyed shopping here for the first time was straight forward and easy plus great price. Good value for money.”

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Posted 5 years ago

“I find it difficult to understand why I pay parcel insurance when I pay you for postage. By charging for postage you should bear the insurance costs, that is you charge me to insure a service I have paid you for, is this legal?”

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Posted 5 years ago

“I could give 5 stars but would be fair and nice if notino have free delivery on orders above 25 pounds. Greate range of products, aim happy with this shop.”

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Posted 5 years ago

“Good range of products at reasonable prices. The only downside is the delivery charge! Would be far more competitive with free delivery on all orders above £20, for example.”

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Posted 5 years ago

“Good price”

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Posted 5 years ago

“Great customer service, always ready to help and listen”

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Posted 5 years ago

“great products amazing prices but PLEASE make the delivery free from the certain amount. i ordered products worth £85 and still need to pay for the delivery”

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Posted 5 years ago

“Four stars just because every self-respecting and clients respecting company offers free shipping for larger orders. My order is over £ 75 and I still have to pay for delivery. A little upset. But otherwise everything is very good.”

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Posted 5 years ago

“Excellent service at a discounted price. What I love about notion is that they will quickly give you a voucher to make a different purchase when you don’t like the item.”

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Posted 5 years ago

Notino is rated 4.6 based on 3,626 reviews