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Notino Reviews

4.6 Rating 3,494 Reviews
90 %
of reviewers recommend Notino
4.6
Based on 3,494 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Returns Process
Could Be Better
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I could give 5 stars but would be fair and nice if notino have free delivery on orders above 25 pounds. Greate range of products, aim happy with this shop.
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Posted 4 years ago
Good range of products at reasonable prices. The only downside is the delivery charge! Would be far more competitive with free delivery on all orders above £20, for example.
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Posted 4 years ago
Good price
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Posted 4 years ago
Great customer service, always ready to help and listen
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Posted 4 years ago
great products amazing prices but PLEASE make the delivery free from the certain amount. i ordered products worth £85 and still need to pay for the delivery
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Posted 4 years ago
Four stars just because every self-respecting and clients respecting company offers free shipping for larger orders. My order is over £ 75 and I still have to pay for delivery. A little upset. But otherwise everything is very good.
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Posted 4 years ago
Excellent service at a discounted price. What I love about notion is that they will quickly give you a voucher to make a different purchase when you don’t like the item.
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Posted 4 years ago
I spend over £60, so expected free delivery..that' why I gave only 4 stars. I'm happy with a wide range of products.
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Posted 5 years ago
This is the place to get full bottles when they go on sale. However, there are issues with: 1) Parcel Force delivery in lockdown, when they give you delivery date and time and fail those chronically, 2) Perfume samples often come half-empty or altogether empty. I ordered three times, twice they came nearly 1 ml instead of 2ml, for which I only received partial refund of £4.00 (for the whole lot). For the third time around, the bottle of Rania J Oud Assam arrived empty and I just gave up. So, do not buy samples from Notino unless you like gambling or have time to hussle your refund through.
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Posted 5 years ago
as always excellent service, prompt & reliable delivery & great prices, first class company an
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Posted 5 years ago
I like Notino,a lot.The products arrive quikly. The only think that i don t like is the they don t provide free delivery when you order more then 20£ or 30£. It is a little bit sad. But even like that it is a verh good company.
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Posted 5 years ago
I’ve ordered the product today however I paid by PayPal and the system automatically chose DPD delivery and I would have been happy with Royal Mail. I would prefer to write a review on receipt of the product as I can’t answer the questions as they don’t apply as yet.
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Posted 5 years ago
Quick and Easy to use, plus had products at a reasonable price that a was struggling to find elsewhere.
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Posted 5 years ago
Great choice of products and good prices. The only drawback is the charge for delivery. Acceptable under a certain value but not on over £40 worth.
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Posted 5 years ago
Notino is good place to buy perfume's happy with them but no any free samples yet buying quite often so would be great to get some treats 😊
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Posted 5 years ago
I love shopping on notino. There’s a very wide range of products available. I would like there to be more offers available to regular customers. Genuine fragrances x
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Posted 5 years ago
It’s wonderful to be able to buy Daylong sunscreen in the UK. It’s the only sunscreen that I don’t react to and it really works. The prices are good too.
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Posted 5 years ago
Ordering was simple and the items unneeded were cheaper than the prices at the warehouse I usually go to. This is the first time I’ve used this site, so not yet received the products, but other than not having the colour of the hair dye as well as the number listed (all on shelves at the warehouse I usually use so I can confirm colour and number are correct) it’s a site I’ll use again.
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Posted 5 years ago
Notino is rated 4.6 based on 3,494 reviews