Notino Reviews

Name: Notino
Rating: 4.61

4.6 Rating 3,546 Reviews

90 %

of reviewers recommend Notino

Company Reviews

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Metrics

4.6

Based on 3,546 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Notino 5 star review on 3rd September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Competitive prices look forward to arrival of product. Maybe free postage on orders over £50 would suit many people”

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Posted 4 years ago

“I really enjoy shopping here. Just about everything i need i can get it here for a good price. I get what i order in quick time and great condition.”

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Posted 4 years ago

“Very straight forward and easy , thanks guys .”

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Posted 4 years ago

“Product prices very competitive, but need to take into account min £3.99 delivery charge. I love that you can order small perfume samples - although I wish some of them were cheaper.”

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Posted 4 years ago

“Excellent variety of choice. Very competitive prices and great service.”

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Posted 4 years ago

“Very impressed with the price, payment process was very quick. The only reason I put 4 stars was the search for products was very long winded and didn't bring up what I'd typed. I ended up having to come off the site and go back to Google search to get the product faster to put in the basket!!!”

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Posted 4 years ago

“Great prices!”

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Posted 4 years ago

“Great prices, but I dropped a star as I had to pay extra for delivery even when buying over £70 of goods.”

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Posted 4 years ago

“Very happy with the products. It's a shame that the delivery cost demishes the discounts.”

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Posted 4 years ago

“Great offers. Huge choice of products Tracked shipping Recommended”

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Posted 4 years ago

“Have just ordered the item. The order process was quick and straightforward. If order is OK, will probably order more.”

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Posted 4 years ago

“It looked like I was getting free delivery until the very end page, then £3.99 was added. Not clear and disappointing.”

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Posted 4 years ago

“Great price however took me forever trying to make the purchase. Did not like my postcode and kept looping in circles until 20 mins later when the same thing decided to work”

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Posted 4 years ago

“Good Quality”

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Posted 4 years ago

“Thank you for letting me know of the price drop for the product I was interested in for some time. Hope you can offer free deliveries one day too.”

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Posted 4 years ago

“Great product choice at great prices. Postage charges need to be a little more competitive though.”

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Posted 4 years ago

“I’ve been a costumer for over 4 years. I like to get my rare cosmetics from Notino as I can not find them anywhere else. Good prices, prompt delivery, hidden gems all in one place!”

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Posted 4 years ago

“Very pleased to find the product that I wanted at a very good price. Not so pleased at having to pay p&p when I have spent over £200.”

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Posted 4 years ago

“Always have my hair product in and a lot cheaper than anywhere else, only think I have a quibble about is paying postage.”

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Posted 4 years ago

“Prices are excellent, choice and use of companies I have not come across before offer a great shopping experience. The perfume and perfume oils are amazing if, like me, you are in love with perfumes from the middle east, I love to mix them together and create a unique aroma. I do think that over a certain amount, postage should be free. All other companies I deal with do this.”

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Posted 4 years ago

Notino is rated 4.6 based on 3,546 reviews