Notino Reviews

Name: Notino
Rating: 4.61

4.6 Rating 3,546 Reviews

90 %

of reviewers recommend Notino

Company Reviews

Questions

Metrics

4.6

Based on 3,546 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Notino made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Notino 5 star review on 3rd September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Happy with the price of product but cost of shipping is high.”

Helpful Report

Posted 4 years ago

“Good price but other sites offer free delivery over £25.”

Helpful Report

Posted 4 years ago

“Easy to buy goods at excellent prices shame I had to pay postage”

Helpful Report

Posted 4 years ago

“Fast efficient and easy to move around (and go back from payment checkout to change things easily).”

Helpful Report

Posted 4 years ago

“As a new customer I would have loved to have, on my first purchase, a discount as all the majority of your competition do.”

Helpful Report

Posted 4 years ago

“Sending parcel on time.”

Helpful Report

Posted 4 years ago

“Fantastic value , quick delivery Happy with my purchase every time 😃❤️🙌🏻”

Helpful Report

Posted 4 years ago

“I haven’t received my order yet so cannot comment, but easy enough to order and free postage is good.”

Helpful Report

Posted 4 years ago

“Found it difficult to order had to keep going back page Finally finished with free postage then after I paid I noticed £3.99 had been charged for postage.”

Helpful Report

Posted 4 years ago

“I searched for a product I wanted to buy and Notino came up as having the most competative price. I added to my basket to check shipping charges, there were none added, I went to Paypal and nothing else was added to I paid for the item, I was then taken back to Notino where I clicked confirm, only then seeing shipping had been added on at the last minute, making the item not the best deal after all. :/”

Helpful Report

Posted 4 years ago

“Amazing discounts, genuine products- Notino has been my fragrance destination for a while now. Thank you! The delivery is good compared with other websites, could be better though. I had a not so great customer service experience a while back when I returned a product and wanted a refund but the lady I spoke with was not too helpful but I got over that since and have been back shopping!”

Helpful Report

Posted 4 years ago

“Satisfactory”

Helpful Report

Posted 4 years ago

“This is my first time using Notino, & if all goes well with delivery etc. it won't be the last. So far it's everything seems really good. I am especially pleased with the prices.”

Helpful Report

Posted 4 years ago

“Found it difficult on my phone, much easier on my IPad. Disappointed you charge postage, I had spent over a £100 and you charged £3.95 I think you should give this some thought.”

Helpful Report

Posted 4 years ago

“Yes and I will recommend 👌”

Helpful Report

Posted 4 years ago

“I was delighted at how easily I was able to find exactly what ai was looking for. I have visited several sights tonight without finding what I required thank you”

Helpful Report

Posted 4 years ago

“Spent £90 still got charged postage!! Will let you know re delivery times. First time I have used this site. So will see.”

Helpful Report

Posted 4 years ago

“Good choice of products, straight forward checkout.”

Helpful Report

Posted 4 years ago

“Very easy to use and reliable delivery”

Helpful Report

Posted 4 years ago

“was very easy to find what you need and a really good selection of products.”

Helpful Report

Posted 4 years ago

Notino is rated 4.6 based on 3,546 reviews