Notino Reviews

Name: Notino
Rating: 4.61

4.6 Rating 3,494 Reviews

90 %

of reviewers recommend Notino

Company Reviews

Questions

Metrics

4.6

Based on 3,494 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic value , quick delivery Happy with my purchase every time 😃❤️🙌🏻”

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Posted 4 years ago

“I haven’t received my order yet so cannot comment, but easy enough to order and free postage is good.”

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Posted 4 years ago

“Found it difficult to order had to keep going back page Finally finished with free postage then after I paid I noticed £3.99 had been charged for postage.”

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Posted 4 years ago

“I searched for a product I wanted to buy and Notino came up as having the most competative price. I added to my basket to check shipping charges, there were none added, I went to Paypal and nothing else was added to I paid for the item, I was then taken back to Notino where I clicked confirm, only then seeing shipping had been added on at the last minute, making the item not the best deal after all. :/”

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Posted 4 years ago

“Amazing discounts, genuine products- Notino has been my fragrance destination for a while now. Thank you! The delivery is good compared with other websites, could be better though. I had a not so great customer service experience a while back when I returned a product and wanted a refund but the lady I spoke with was not too helpful but I got over that since and have been back shopping!”

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Posted 4 years ago

“Satisfactory”

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Posted 4 years ago

“This is my first time using Notino, & if all goes well with delivery etc. it won't be the last. So far it's everything seems really good. I am especially pleased with the prices.”

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Posted 4 years ago

“Found it difficult on my phone, much easier on my IPad. Disappointed you charge postage, I had spent over a £100 and you charged £3.95 I think you should give this some thought.”

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Posted 4 years ago

“Yes and I will recommend 👌”

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Posted 4 years ago

“I was delighted at how easily I was able to find exactly what ai was looking for. I have visited several sights tonight without finding what I required thank you”

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Posted 4 years ago

“Spent £90 still got charged postage!! Will let you know re delivery times. First time I have used this site. So will see.”

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Posted 4 years ago

“Good choice of products, straight forward checkout.”

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Posted 4 years ago

“Very easy to use and reliable delivery”

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Posted 4 years ago

“was very easy to find what you need and a really good selection of products.”

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Posted 4 years ago

“Delivery charges too high. Could not purchase correct shade in foundation-hope that the shade ordered is satisfactory!!! Maybe that you could advise if you could get other shades of foundation”

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Posted 4 years ago

“Good website”

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Posted 4 years ago

“Great variety of the product brand I was looking for - it would have been five stars. However, four stars were given as the only downside is that I think free P&P should be available once a certain figure is reached like more stores. I think as e-shopping increases this will have to be a draw, additionally given restricted earning powers, it would draw more customers. Thanks.”

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Posted 4 years ago

“When I regular think can be with free delivery.”

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Posted 4 years ago

“Effective shopping and competitive prices..I love it!”

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Posted 4 years ago

“Excellent”

Helpful Report

Posted 4 years ago

Notino is rated 4.6 based on 3,494 reviews