Notino Reviews

Name: Notino
Rating: 4.61

4.6 Rating 3,494 Reviews

90 %

of reviewers recommend Notino

Company Reviews

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Metrics

4.6

Based on 3,494 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always happy. Good prices, lots of good products, good service. Has been using this website for a while. One star off today only because during my shopping it was saying buying products for more than £25 delivery is free, I had £83 and still has to pay £3.99 foe delivery.”

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Posted 3 years ago

“Notino is good and efficient. I love Notino and their products.”

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Posted 3 years ago

“Not too easy”

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Posted 3 years ago

“Easy to order my items. Excellent value for money.”

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Posted 3 years ago

“Easy to order.”

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Posted 3 years ago

“Long wait for some items, eg desigual fresh. Some brand packaging is in European languages (not English) Packaged well. Some search items can't be put in price order. I had returned an item once, no fuss returns.”

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Posted 3 years ago

“got what i wanted”

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Posted 3 years ago

“Used Notino often. Excellent site and service. Cannot get everything I need but still well impressed with prices and service.”

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Posted 3 years ago

“Yes all good just took a ting while but still good K”

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Posted 3 years ago

“Would have been 5 stars but I was charged postage even though it should have been free.”

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Posted 3 years ago

“Love the site and enjoyed shopping. I don't like paying for a delivery but found away to keep it to a minimum, will def use again if everything arrives as ordered. Well done.”

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Posted 3 years ago

“delivery should be for free exceeding 50f”

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Posted 3 years ago

“Dobra cena a darek free”

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Posted 3 years ago

“Pierwszy raz korzystam z Waszych uslug.mam nadzieję że będę zadowolona.”

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Posted 3 years ago

“I hope its what I want as the description didn't totally say what I will receive?”

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Posted 4 years ago

“First time ordered not sure about the added addition for postage (eco ) researve judgement till I get my order”

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Posted 4 years ago

“Purchased Estée Lauder product at a competitive price but £3.99 a delivery I feel was expensive. Usually new first time customer get a small incentive to order. No problems encountered with site or order process. Decided to purchase two of the same item to reduce overall unit cost, yet to receive order so cannot comment on delivery. Would like to see Bare Minerals on site.”

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Posted 4 years ago

“To place an order was straight and forward”

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Posted 4 years ago

“The prices are very good, but why not sell bigger bottles of serum? Why only 10ml..but overall, very good value and a good service.”

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Posted 4 years ago

“Looking forward to receiving the dummies good service and price”

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Posted 4 years ago

Notino is rated 4.6 based on 3,494 reviews