Notino Reviews

Name: Notino
Rating: 4.61

4.6 Rating 3,546 Reviews

90 %

of reviewers recommend Notino

Company Reviews

Questions

Metrics

4.6

Based on 3,546 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Notino 5 star review on 3rd September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery charges too high. Could not purchase correct shade in foundation-hope that the shade ordered is satisfactory!!! Maybe that you could advise if you could get other shades of foundation”

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Posted 4 years ago

“Good website”

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Posted 4 years ago

“Great variety of the product brand I was looking for - it would have been five stars. However, four stars were given as the only downside is that I think free P&P should be available once a certain figure is reached like more stores. I think as e-shopping increases this will have to be a draw, additionally given restricted earning powers, it would draw more customers. Thanks.”

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Posted 4 years ago

“When I regular think can be with free delivery.”

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Posted 4 years ago

“Effective shopping and competitive prices..I love it!”

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Posted 4 years ago

“Excellent”

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Posted 4 years ago

“Good Service I”

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Posted 4 years ago

“Love the fact I'm getting a free gift! I hope to use this site again! Hopefully its delivered as easy as it was to order!! 🤞🤞🤞🤞”

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Posted 4 years ago

“First time.”

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Posted 4 years ago

“First time ordering from this site. Found it easy to negotiate and order.”

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Posted 4 years ago

“Yes, very effective. Good products.”

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Posted 4 years ago

“good prices for goods, but expensive shipping.”

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Posted 4 years ago

“Shopping experience was nice but i was thinking in will get free postage if order a lot of stuff (even it was on some websites information about free delivery) so i have been charged for it. Other then this i hope my delivery will arrive ok :-)”

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Posted 4 years ago

“Prompt delivery”

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Posted 4 years ago

“Wish you would say vat wasn’t added in original price! I also thought delivery was free at the price of perfume!!”

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Posted 4 years ago

“Great price but check out was tricky as the payment boxes are misaligned when using a phone so you can’t see what you’re typing”

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Posted 4 years ago

“problem making payment tried all weekend but card no's would not line up in pre printed box so would not except payment. All other things price packaging ect; very good.”

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Posted 4 years ago

“All good but you should consider free delivery when spending over £20”

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Posted 4 years ago

“Fantastic online store well stocked, the only drawback is the shipping fee of 3.99 I think that above e.g. £ 25 the fee should be free.”

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Posted 4 years ago

“I like shopping with you, quick delivery”

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Posted 4 years ago

Notino is rated 4.6 based on 3,546 reviews