Novelship Pte. Ltd. Reviews

Name: Novelship Pte. Ltd.
Address: 2 Gambas Cres, #07-24, Singapore, North East Community Development Council
Rating: 4.77

4.8 Rating 12,447 Reviews

96 %

of reviewers recommend Novelship Pte. Ltd.

Company Reviews

Metrics

Info

4.8

Based on 12,447 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour

About Novelship Pte. Ltd.:

Our mission is to provide access to the world’s most coveted items in the smartest way possible. Buy and sell the hottest sneakers, apparel, collectibles, and trading cards.

Novelship is a platform for buying and selling 100% authentic sneakers, streetwear, and collectibles. With over 500,000 items from authorized sources, we ensure every product is verified, so you can shop with confidence. Trust Novelship for a seamless experience and unmatched authenticity.

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Novelship Pte. Ltd. 5 star review on 21st August 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got a defective pair from the seller with a wonky stitch on the tongue, bit miffed. Found a new seller through them and the rematch was tidy, the item was alright, deadstock and unused so I'll let it slide.”

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Posted 4 months ago

“⚠️ WARNING: Think twice before buying from @Novelship I purchased a MIU MIU blazer on 12 May for MYR 2,726. It took over THREE WEEKS to arrive because of their own seller fulfilment issue. When it finally arrived on 4 June, it was the wrong size. The item is unused. Unworn. Tags intact. I contacted them immediately. Their response? A refund of MYR 1,783 — nearly RM1,000 less than I paid — with zero explanation. When I asked twice for an itemised breakdown of the deduction, they responded both times with "various factors assessed by our Finance team." That is not an answer. They then told me MYR 1,783 is their "final assessed amount" and that I can take it or leave it. So to summarise: — I waited 3+ weeks for delivery due to THEIR fulfilment failure — Item arrived wrong size — Item is unused and in perfect condition — They are withholding nearly RM1,000 of my money with no explanation — They have refused twice to tell me how they calculated this This is not a return policy. This is taking a customer's money and hoping they go away quietly. I have filed a formal complaint with CASE (Consumers Association of Singapore) and will be pursuing this further. Novelship — if you are reading this, you still have the opportunity to do the right thing. Order No. B1M5YQLWNM. #Novelship #ConsumerRights #Unfair #BuyerBeware #MIUMIU #FashionResale”

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Posted 4 months ago

“Shoes never arrived. Took my money, never posted then proceeded to say they were coming, then up the price by $100”

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Posted 4 months ago

“진짜 횡재했어요, 이 모델 다른 사이트에서는 이미 다 품절이던데. 가격 보고 두 번 봤어요, 완전 기분 좋음.”

Novelship Pte. Ltd. 5 star review on 5th June 2026

Helpful Report

Posted 4 months ago

“박스가 너무 튼튼해서 운동화도 흠집 하나 없이 도착. 포장하신 분 진짜 일 잘하심, 제대로 일하시는 분.”

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Posted 4 months ago

“발송도 배송도 빨라서 주말 전에 운동화 받았어요. 더 바랄 게 없네요.”

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Posted 4 months ago

“발송 속도 미쳤고 운동화 무려 하루 일찍 도착함. 기분 좋은 의외, 완벽함.”

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Posted 4 months ago

“직원분들 진짜 인내심 끝판왕, 몇 번을 물어봐도 다 친절하게 답해주심. 서비스 수준 너무 높음.”

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Posted 4 months ago

“出貨速度爆快，鞋子居然提早一天到。意外驚喜，完美。”

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Posted 4 months ago

“鞋盒堅固到誇張，鞋子毫髮無傷送到。包裝的人真的有本事，做事認真。”

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Posted 4 months ago

“客服人員耐心爆表，問再多次都不會不耐煩，每個問題都回得很仔細。服務水準超高。”

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Posted 4 months ago

“出貨跟配送都很快，週末前就拿到鞋了。沒什麼好挑剔的。”

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Posted 4 months ago

“真的撿到大便宜，這款別家早就賣完了。看到價格還傻眼一下，超開心。”

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Posted 4 months ago

“Quick dispatch, swift delivery, kicks landed before the weekend. Couldn't ask for better.”

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Posted 4 months ago

“Found a real bargain, trainers were sold out everywhere else I looked. Right gobsmacked at the price.”

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Posted 4 months ago

“Look at these scammers! Fake reviews and fake estimated times! Average Delivery Time Within 5 days they say. I've been waiting 16 days now since I placed my order from Canada, I paid 300$ for a pair of shoes, I'm getting my money back.”

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Posted 4 months ago

“Securely packaged, no damage during shipment whatsoever. Trainers came through pristine.”

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Posted 5 months ago

“Price was great, no hidden fees jumping out at the till. Honest pricing, made a nice change.”

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Posted 5 months ago

“약속한 대로 시간 딱 맞춰 도착해서 타이밍 너무 만족. 지연 없이 매끄러웠어요.”

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Posted 5 months ago

“운동화가 새것 상태로 도착했고 전반적으로 프로다운 처리였어요. 배송이 생각보다 좀 느려서 별 넷이지만 운동화가 좋아서 만회됐어요.”

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Posted 5 months ago

Novelship Pte. Ltd. is rated 4.8 based on 12,447 reviews