Novelship Pte. Ltd. Reviews

Name: Novelship Pte. Ltd.
Address: 2 Gambas Cres, #07-24, Singapore, North East Community Development Council
Rating: 4.79

4.8 Rating 11,574 Reviews

97 %

of reviewers recommend Novelship Pte. Ltd.

Company Reviews

Metrics

Info

4.8

Based on 11,574 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Novelship Pte. Ltd.:

Our mission is to provide access to the world’s most coveted items in the smartest way possible. Buy and sell the hottest sneakers, apparel, collectibles, and trading cards.

Novelship is a platform for buying and selling 100% authentic sneakers, streetwear, and collectibles. With over 500,000 items from authorized sources, we ensure every product is verified, so you can shop with confidence. Trust Novelship for a seamless experience and unmatched authenticity.

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Novelship Pte. Ltd. 5 star review on 6th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“處理大約用咗7日，之後送貨好快。準時送達，對個時間好滿意。”

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Posted 3 weeks ago

“幾分鐘就解答咗我個問題，客服團隊真係神救援。佢哋幫我搞掂咗個問題，成個過程好爽。”

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Posted 3 weeks ago

“Confirm plus chop this is a true steal for the quality. It was a competitive price, so happy with what I got.”

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Posted 3 weeks ago

“Solid job by the packing team, it was securely packaged, no damage during shipment. The box came looking swee, packaging felt premium and safe.”

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Posted 3 weeks ago

“Was quite dulan because the seller shipped used item initially. But the platform gave me a free rematch to a new guy, and finally the item was alright, deadstock and unused.”

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Posted 3 weeks ago

“The customer service damn steady, the support team was clutch. Team was patient, got all my questions answered when I couldn't decide on the colourway.”

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Posted 3 weeks ago

“My sneakers reached me super fast, quick dispatch, swift delivery straight to my house. Satisfied with the timeline sia!”

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Posted 3 weeks ago

“Over a month since order placed…haven’t received, Can’t cancel, can’t get any customer support. This company is a scam”

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Posted 3 weeks ago

“Gutted that my first item failed checks, seems their checks are too strict and it slowed everything down. Delivery came on the 9th day, but fair play, I was glad to receive timely updates so I wasn't left in the dark.”

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Posted 3 weeks ago

“Chat was fast and helpful when I wasn't sure about the fit. Guided me to the shoe I needed, no cap.”

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Posted 3 weeks ago

“The parcel was securely packaged, no damage during shipment to the UK. Perfectly intact, the packaging did its job brilliantly.”

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Posted 3 weeks ago

“Processing took about 7 days, shipping was fast once it left the warehouse. Delivered as promised, very satisfied with the timeline overall.”

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Posted 3 weeks ago

“Got a fantastic deal on these, saved myself a few quid. No hidden fees which is always a cracking bonus, innit”

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Posted 3 weeks ago

“6天後出貨，物流花了4天，真的超罩！準時到貨，對這個時效超級滿意。”

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Posted 3 weeks ago

“價格很漂亮，而且沒有隱藏費用，這是我能找到最殺的價格了啦！喜歡他們價格透明，沒有突然被收關稅，佛心公司。”

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Posted 3 weeks ago

“海關那邊沒出什麼狀況，包裝有夠勇。包裝很穩，運送過程中完全沒有受損，完好無缺，包裝真的有發揮作用。”

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Posted 3 weeks ago

“一開始有點傻眼，因為賣家寄了有瑕疵/穿過的二手鞋。但好險後來客服幫我免費重新配對，最後收到的鞋子沒問題，是全新未使用的，還算可以接受啦。”

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Posted 3 weeks ago

“支援很快，而且專員態度超親切。團隊超有耐心，解答了我的所有疑問，客服團隊超給力！”

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Posted 3 weeks ago

“The support team was really amazing, they helped me so much masa pening nak pilih size. Guided me to the shoe I needed, no cap wei.”

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Posted 3 weeks ago

“Kasut lawa teruk! Shoes were sold out elsewhere kat butik lokal.”

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Posted 3 weeks ago

Novelship Pte. Ltd. is rated 4.8 based on 11,574 reviews