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Novelship Pte. Ltd. Reviews

4.8 Rating 11,574 Reviews
97 %
of reviewers recommend Novelship Pte. Ltd.
Company Reviews Metrics Info
4.8
Based on 11,574 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Novelship Pte. Ltd. Reviews

About Novelship Pte. Ltd.:

Our mission is to provide access to the world’s most coveted items in the smartest way possible. Buy and sell the hottest sneakers, apparel, collectibles, and trading cards.

Novelship is a platform for buying and selling 100% authentic sneakers, streetwear, and collectibles. With over 500,000 items from authorized sources, we ensure every product is verified, so you can shop with confidence. Trust Novelship for a seamless experience and unmatched authenticity.

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Jaxon Cartwright
Verified Buyer
“Bit gutted at the start because the seller shipped used item. But the platform sussed it out and found a new seller for me real quick. Took a little longer to reach NZ, but happy it was a successful rematch in the end.”
Helpful Report
Posted 1 week ago
Evie Harrington
Verified Buyer
“Securely packaged, no damage during shipment all the way to Aotearoa. Happy with the whole process, mate.”
Helpful Report
Posted 1 week ago
Damien Lafleur
Verified Buyer
“Was pretty cheesed initially because the seller shipped wrong one, huge bummer. Fortunately, the platform stepped up and found a new seller for my order. Took a minute to get here, but it was a successful rematch and the new pair is pristine.”
Helpful Report
Posted 1 week ago
Brielle St. James
Verified Buyer
“Best price I could find so far, it was sold out elsewhere across the country. True steal for the quality, I'm beyond hyped.”
Helpful Report
Posted 1 week ago
Parker McKinley
Verified Buyer
“Had my question answered in minutes when I messaged them from Toronto. Support helped me with my order and it was all good. Right on, would definitely cop again!”
Helpful Report
Posted 1 week ago
Élodie Gauthier
Verified Buyer
“The shipping was fast, trainers came 1 day early so I can rock them to the Raptors game.”
Helpful Report
Posted 1 week ago
Landon Mercier
Verified Buyer
“Team was patient, got all my questions answered. Pretty decent service overall!”
Helpful Report
Posted 1 week ago
Miles Crawford
Verified Buyer
“Processing took about 7 days, shipping was fast. Arrived quickly, just as promised and the sneakers are looking mad fresh.”
Helpful Report
Posted 1 week ago
Zoe Patterson
Verified Buyer
“Perfectly intact, the packaging did its job and my dunks are crazy crispy.”
Helpful Report
Posted 1 week ago
Rowan Mitchell
Verified Buyer
“The first item failed checks so they had to swap it, lowkey feels like their checks are too strict sometimes. But I'm glad to receive timely updates through the whole process. Ultimately the item was alright, unused.”
Helpful Report
Posted 1 week ago
Harper Ellis
Verified Buyer
“Got a fantastic deal on these. Price was great, no hidden fees when I checked out.”
Helpful Report
Posted 1 week ago
Camden Brooks
Verified Buyer
“Quick dispatch, swift delivery for real. Just a little long for them to reply my queries.”
Helpful Report
Posted 1 week ago
Wei-Jhe Lin
Verified Buyer
“客服真的不誇張，直接精準推薦我需要的那雙鞋。問了一堆問題他們都很耐心回覆，所有疑問都解決了，超讚。”
Helpful Report
Posted 1 week ago
Wu Pei-Ling
Verified Buyer
“發貨速度有夠快，迅速寄出完全沒拖拉。鞋子準時送達，剛好趕上週末約會穿新鞋，帥一波爽啦！”
Helpful Report
Posted 1 week ago
Chen Hao-Ting
Verified Buyer
“買到這雙真的是賺到，價格超殺的啦。結帳時標示得很清楚，沒有亂收其他隱藏費用。這筆交易直接給滿分！”
Helpful Report
Posted 1 week ago
Chia-Yun
Verified Buyer
“第一雙鞋沒過驗，感覺你們的檢驗標準真的有夠嚴格。最後包裹在第9天送達，雖然等比較久，但很高興能收到及時的進度更新。好險最後收到的鞋子沒問題，是全新未使用的庫存品。”
Helpful Report
Posted 1 week ago
Yi-Chen Hsu
Verified Buyer
“幾分鐘內就解答了我的尺寸疑惑，處理得很順。後續幫我輕鬆完成換貨，客服人員態度很親切。”
Helpful Report
Posted 1 week ago
Nur Aina
Verified Buyer
“Mula-mula agak bengang sebab seller pos barang terpakai. Tapi nasib baik sistem dorang pantas dan tolong jumpa seller baru untuk order aku. Amik masa sikit tapi berjaya rematch, dan kasut yang sampai tu memang ngam dan baru.”
Helpful Report
Posted 1 week ago
Viknesh Kumar
Verified Buyer
“Chat pantas dan sangat membantu masa aku pening bab saiz. Team support memang padu, dorang selesaikan masalah aku sekejap je.”
Helpful Report
Posted 1 week ago
Siti Nursyahirah
Verified Buyer
“Pembungkusan nampak premium dan selamat betul. Kotak keras, kasut aku sampai cun je kat tangan tanpa sebarang kemek.”
Helpful Report
Posted 1 week ago
Novelship Pte. Ltd. is rated 4.8 based on 11,574 reviews
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