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Novelship Pte. Ltd. Reviews

4.8 Rating 10,511 Reviews
97 %
of reviewers recommend Novelship Pte. Ltd.
Company Reviews Metrics Info
4.8
Based on 10,511 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Novelship Pte. Ltd. Reviews

About Novelship Pte. Ltd.:

Our mission is to provide access to the world’s most coveted items in the smartest way possible. Buy and sell the hottest sneakers, apparel, collectibles, and trading cards.

Novelship is a platform for buying and selling 100% authentic sneakers, streetwear, and collectibles. With over 500,000 items from authorized sources, we ensure every product is verified, so you can shop with confidence. Trust Novelship for a seamless experience and unmatched authenticity.

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T4k34br34k
Verified Buyer
“feel comfortable right out of the box especially for everyday wear. shipping 2 week and half which ok.”
Novelship Pte. Ltd. 5 star review on 30th December 2025
Helpful Report
Posted 3 weeks ago
Roxanne
Verified Buyer
“Shipping was fast, got the kicks right on schedule. Turned up exactly when they said it would no faff at all.”
Helpful Report
Posted 3 weeks ago
Carter0212
Verified Buyer
“Competitive price and very satisfied. Eventho it took a little longer to get dispatched, but for the quality I got, still well worth it.”
Helpful Report
Posted 3 weeks ago
Sylvianne
Verified Buyer
“Paid a fair price and the trainers look bang on with a really good quality. So satisfied!”
Helpful Report
Posted 3 weeks ago
Stlevaux12
Verified Buyer
“I am very satisfied with the delivery timing, it delivered as promised. No chasing needed, tidy service.”
Helpful Report
Posted 3 weeks ago
Mei Ling
Verified Buyer
“包裝實淨，完全冇損壞。對鞋狀態好新，好滿意。”
Helpful Report
Posted 3 weeks ago
Shifubaise
Verified Buyer
“客服回覆快又有禮貌，幫我搞掂問題，好有效率。”
Helpful Report
Posted 3 weeks ago
Aisha
Verified Buyer
“Staf terus bantu bila ada soalan. Urusan jadi senang betul. Thanks saya punya kasut baru.”
Helpful Report
Posted 3 weeks ago
Zafranishere
Verified Buyer
“Barang dikemas betul, and very professional. Barang sampai elok tanpa sebarang isu.”
Helpful Report
Posted 3 weeks ago
Phoebe
Verified Buyer
“Had some problem and they got my problem sorted and made it painless.”
Helpful Report
Posted 3 weeks ago
Johnathan
Verified Buyer
“Slightly late because of the pending on shipping, but the package properly sealed, no signs of being opened. Everything looked store-fresh on arrival.”
Helpful Report
Posted 3 weeks ago
Hannah
Verified Reviewer
“The package still did not arrive. The window for the delivery has long passed. I ordered it Nov. 26,2025 and now is Dec. 29, 2025. The company shown little effort to assist. Not a reliable company. Give back my money”
Helpful Report
Posted 3 weeks ago
Jacob
Verified Buyer
“Got it on my hands on time, very quick dispatch, swift delivery. Rocked up right easy.”
Helpful Report
Posted 3 weeks ago
Kirstenbell
Verified Buyer
“As a first timer using this platform, decided to give them a try as they have a competitive price. The quality’s spot on for the money, satisfied!”
Helpful Report
Posted 3 weeks ago
Bernadetteoh102
Verified Buyer
“The delivery is really fast thoo, the timing solid, no delay at all.”
Helpful Report
Posted 3 weeks ago
Clarissaong_
Verified Buyer
“Price was really great for this quality, no additional extras.. really worth it sia.”
Helpful Report
Posted 3 weeks ago
Renata
Unverified Reviewer
“The package still did not arrive. The window for the delivery has long passed. The company shown little effort to assist. Not a reliable company.”
Helpful Report
Posted 3 weeks ago
Daniel
Verified Reviewer
“CAUTION!! This is a 5 star review for how dissatisfied, disappointed and frustrated my experience has been purchasing from Novelship!! Please read the 1 star reviews before purchasing from this website!! There shouldn’t be delays for orders to arrive once you’ve paid for the item. Refunds and cancellations are almost impossible!! Customer service replies are general replies like a robot is replying. Has to be the slowest system on the internet to order shoes from. Novelship DOES NOT store their shoes so you’re left waiting for sellers to source the shoe if they don’t have them in stock, which means you will wait longer than the estimated delivery time. Can’t express enough how dissatisfied this transaction has been and 10 days later, there has been ZERO progress from the seller which states at that first part of purchasing there is usually a 2-3 day wait for the seller to send the shoe but there is Zero development on that part as well as Zero development on processing my refund!! Novelship gets Zero Stars!!”
Helpful Report
Posted 3 weeks ago
Pilgyon999
Verified Buyer
“The support team was clutch, they got my problem sorted. Easy to talk to and straight to the point.”
Helpful Report
Posted 4 weeks ago
Dwen
Verified Buyer
“Quick dispatch, swift delivery. Rocked up right on time, smooth as anything, mate.”
Helpful Report
Posted 4 weeks ago
Novelship Pte. Ltd. is rated 4.8 based on 10,511 reviews
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