Login
Start Free Trial Are you a business? Click Here

Novelship Pte. Ltd. Reviews

4.8 Rating 10,511 Reviews
97 %
of reviewers recommend Novelship Pte. Ltd.
Company Reviews Metrics Info
4.8
Based on 10,511 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Novelship Pte. Ltd. Reviews

About Novelship Pte. Ltd.:

Our mission is to provide access to the world’s most coveted items in the smartest way possible. Buy and sell the hottest sneakers, apparel, collectibles, and trading cards.

Novelship is a platform for buying and selling 100% authentic sneakers, streetwear, and collectibles. With over 500,000 items from authorized sources, we ensure every product is verified, so you can shop with confidence. Trust Novelship for a seamless experience and unmatched authenticity.

Visit Website

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
MythicalPocket
Verified Buyer
“Shipping was fast, got the kicks right on schedule. Turned up exactly when they said it would, sweet as.”
Helpful Report
Posted 4 weeks ago
Frances
Verified Buyer
“Shipping was fast, got the kicks right on schedule. Turned up exactly when they said it would, sweet as.”
Helpful Report
Posted 4 weeks ago
HWANG_JKY
Verified Buyer
“送貨時間安排得幾準，基本上都跟返承諾到手。成個流程順順地，算係幾滿意。”
Helpful Report
Posted 4 weeks ago
NTX
Verified Buyer
“客服回覆效率高，Had my question answered in minutes. 溝通起來很舒服，處理事情也很到位，給讚”
Helpful Report
Posted 4 weeks ago
Shensen5421
Verified Buyer
“出貨速度很快，Arrived quickly, just as promised. 包裹準時到手，整個流程很順，真的很可以。”
Helpful Report
Posted 4 weeks ago
CHACHU
Verified Buyer
“Price was great, no hidden fees. Proper steal for the quality, well chuffed with it.”
Helpful Report
Posted 4 weeks ago
Alanhowkin
Verified Buyer
“Price was great, no hidden fees. Proper steal for the quality, well chuffed with it.”
Helpful Report
Posted 4 weeks ago
Belleza
Verified Buyer
“Had my question answered in minutes. Super easy chat, really pleasant experience, eh.”
Helpful Report
Posted 4 weeks ago
Noxwave
Verified Buyer
“Packaging felt premium and safe. Box came spotless, sneakers looked fresh, love that.”
Helpful Report
Posted 4 weeks ago
Litghtingmcking
Verified Buyer
“Packaging kemas, barang sampai elok!”
Helpful Report
Posted 4 weeks ago
Amirwoy
Verified Buyer
“Chat was fast and helpful, CS terus settle soalan aku. Layan pun baik, memang puas hati.”
Helpful Report
Posted 4 weeks ago
Sully
Verified Buyer
“Honestly the shoes came in good shape but delivery was a bit late but nothing crazy.”
Helpful Report
Posted 1 month ago
Anrdreqw
Verified Buyer
“first time buying here because price was cheap and turn out good thanks”
Helpful Report
Posted 1 month ago
Skix_90
Verified Buyer
“スニーカーの状態はとても良く、写真通りでした。正規品確認があるので安心できます。配送は少し時間がかかりましたが、許容範囲だと思います。全体的には満足しています。”
Novelship Pte. Ltd. 5 star review on 23rd December 2025
Helpful Report
Posted 1 month ago
田中
Verified Buyer
“Novelshipアプリは使いやすくて、商品検索もスムーズです。UIがシンプルで、サイズや価格の比較もしやすいと思います。全体的に操作が直感的で、スニーカー好きには便利なアプリです。”
Helpful Report
Posted 1 month ago
Adina Gross
Verified Reviewer
“OMG!!!!! I have never purchased from Novelship before but can tell you I am hooked. Their customer service is A+ and their delivery is amazing. Super happy and absolutely LOVE my shoes. The package is so clean and done impeccable. Thank you for making us a new customers we are super excited to buy more. Happy Holidays Novelship!!!!!”
Helpful Report
Posted 1 month ago
D3m0n1c
Verified Buyer
“Prices slightly high but the authentication process and overall service make it worth it so my pair came full legit”
Novelship Pte. Ltd. 5 star review on 22nd December 2025
Helpful Report
Posted 1 month ago
GAlley
Verified Buyer
“arrive in good condition and shipping is relatively fast i'd said!”
Helpful Report
Posted 1 month ago
Damien Chandler
Verified Reviewer
“Really disappointed, left high and dry by this company. Ordered some boots from the uk, paid for express delivery which I thought would be 3 days, which was a little misleading as it was 3 days to them then a few weeks to me as I was over seas. ups were supposed to to have a signed delivery which they just left on the door step with no signature. The parcel then went missing and I have not had a refund. No boots, out of pocket by £200+”
Helpful Report
Posted 1 month ago
Victoria Louise Elliott
Unverified Reviewer
“Had to chase and chase and chase for the shoes to be processed by the company….. and then in between there’s always one to two days in between someone response I have been waiting for a pair of trainers for over 15 days already they are for Christmas and I don’t even think they are going to arrive on time! So sorry really bad service here not good customer service or good shipping service at all! My gift of trainers are still not here with Christmas looming desperately!”
Helpful Report
Posted 1 month ago
Novelship Pte. Ltd. is rated 4.8 based on 10,511 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request