Novelship Pte. Ltd. Reviews

Name: Novelship Pte. Ltd.
Address: 2 Gambas Cres, #07-24, Singapore, North East Community Development Council
Rating: 4.78

4.8 Rating 12,084 Reviews

96 %

of reviewers recommend Novelship Pte. Ltd.

Company Reviews

Metrics

Info

4.8

Based on 12,084 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

About Novelship Pte. Ltd.:

Our mission is to provide access to the world’s most coveted items in the smartest way possible. Buy and sell the hottest sneakers, apparel, collectibles, and trading cards.

Novelship is a platform for buying and selling 100% authentic sneakers, streetwear, and collectibles. With over 500,000 items from authorized sources, we ensure every product is verified, so you can shop with confidence. Trust Novelship for a seamless experience and unmatched authenticity.

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Novelship Pte. Ltd. 5 star review on 6th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“箱がめっちゃしっかりしてて、中のスニーカーもピカピカでした。梱包した人マジで仕事できる人。”

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Posted 1 month ago

“予定通りに届いて、時間管理がきちんとしててありがたい。無駄な遅延ゼロ。”

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Posted 1 month ago

“박스가 진짜 단단하고, 안에 운동화도 깨끗하게 들어있었어요. 포장하신 분 일 잘하심 인정.”

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Posted 1 month ago

“판매자가 보내준 신발에 하자가 좀 있었어요, 밑창 한쪽이 살짝 떨어져 있어서 좀 멘붕… 그래도 다른 판매자 연결해주셔서 재매칭 성공했고, 다시 받은 건 완전 새거에 미사용 상태라 결과적으로는 만족스러웠어요.”

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Posted 1 month ago

“예정대로 딱 맞춰서 도착했어요, 시간 관리 너무 잘하세요. 지연 1도 없음.”

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Posted 1 month ago

“딱 맞는 운동화 추천해주셨어요, 진짜 정확하게 골라주심. 신발 잘 아는 친구랑 얘기하는 느낌이라 좋았어요.”

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Posted 1 month ago

“진짜 득템했어요, 다른 데서는 다 품절이던 모델인데. 가격까지 이러면 진짜 개이득이죠.”

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Posted 1 month ago

“鞋盒超紮實，鞋子放在裡面乾乾淨淨。包裝的人真的有用心。”

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Posted 1 month ago

“賣家寄來的鞋有問題，鞋底邊邊有點脫膠，有點傻眼。後來幫我找到新的賣家重新配對，補寄的那雙狀況還行，全新沒穿過，所以最後也算可以接受啦。”

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Posted 1 month ago

“幫我挑到對的鞋款，推薦得很到位。像跟懂行的朋友聊天一樣，揪甘心。”

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Posted 1 month ago

“準時送達，時間掌握得很好，沒在拖。”

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Posted 1 month ago

“出貨快、配送也快，鞋子準時到手。扣一顆星是因為尺寸偏小一點點，不過不能怪賣家啦。”

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Posted 1 month ago

“個盒夠紮實，對波鞋擺入面乾乾淨淨。包裝嘅人真係識做嘢。”

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Posted 1 month ago

“執到寶喎，呢對鞋其他鋪都賣晒。價錢仲咁靚，正！”

Novelship Pte. Ltd. 5 star review on 5th May 2026

Helpful Report

Posted 1 month ago

“封口封得好實，完全冇開過。對鞋好新淨，無得彈。”

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Posted 1 month ago

“幫我揀到啱嘅波鞋，仲推薦得好準。好似同識貨嘅朋友傾偈咁。”

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Posted 1 month ago

“準時送到，時間方面好滿意，冇拖冇欠。”

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Posted 1 month ago

“Box turned up well sturdy, kicks were spotless inside. Whoever packed this knew what they were doing.”

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Posted 1 month ago

“i think Novelship might be a fraud. I ordered a pair of shoes a month ago and they were immediately shipped to Novelship for authentication within three days. For over two weeks the shoes have been sitting at Novelship - it is now two weeks past the expected delivery date, and the only updates they will give me is that they are awaiting courier pick up. This is an absurd response considering that Novelship controls the courier pick up times. They continue to refuse to give me any credible updates. Given that they are two weeks past the delivery date, the shoes remain in their inventory, and haven’t shipped I’ve tried to cancel the order, but they refused to process the cancellation. Dishonest, in transparent, and impossible to deal with.”

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Posted 1 month ago

“Dear All, I am very, very disappointed with the Novelship service. I ordered my product on 19th April and paid for DHL fast service. Until today, 30th April 2026, there has been no arrival. It was agreed to arrive on 26th April, until I write in and provide feedback to me that they have a backlog issue. I do not accept this reason. Send msg and no reply, and in another 7 days for the items to come. Ask for a refund and no answer. Collect my DHL money and give me sea delivery...I am going to take illegal action against them very soon”

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Posted 1 month ago

Novelship Pte. Ltd. is rated 4.8 based on 12,084 reviews