Novelship Pte. Ltd. Reviews

Name: Novelship Pte. Ltd.
Address: 2 Gambas Cres, #07-24, Singapore, North East Community Development Council
Rating: 4.79

4.8 Rating 11,574 Reviews

97 %

of reviewers recommend Novelship Pte. Ltd.

Company Reviews

Metrics

Info

4.8

Based on 11,574 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Novelship Pte. Ltd.:

Our mission is to provide access to the world’s most coveted items in the smartest way possible. Buy and sell the hottest sneakers, apparel, collectibles, and trading cards.

Novelship is a platform for buying and selling 100% authentic sneakers, streetwear, and collectibles. With over 500,000 items from authorized sources, we ensure every product is verified, so you can shop with confidence. Trust Novelship for a seamless experience and unmatched authenticity.

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Novelship Pte. Ltd. 5 star review on 1st April 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very disappointing experience with Novelship. They sent my parcel to the wrong address, which was clearly their mistake, yet they refused to provide any compensation—there was not even any offer of compensation at all. On top of that, their customer service is extremely difficult to reach. Responses are slow, and when they do reply, they don’t actually resolve the issue. Overall, the whole process has been frustrating and stressful. I expected a much higher level of professionalism and accountability. Based on my experience, I would not recommend using Novelship.”

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Posted 2 weeks ago

“Support helped me with my order and it was all good. They made my exchange easy. Very reliable leh.”

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Posted 2 weeks ago

“Summer is arriving, needed this to rock out the summer heat. Great catch!”

Novelship Pte. Ltd. 5 star review on 19th March 2026

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Posted 2 weeks ago

“Very professional. Legit no complaints, totally safe and sound lor.”

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Posted 2 weeks ago

“Arrived quickly, just as promised. Damn huat, totally no delays at all!”

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Posted 2 weeks ago

“Finallyy it is arrived! Ready to rock the weekend...”

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Posted 2 weeks ago

“Good idea buat beli rare shoes disini, harga masih masuk akal dan qualitynya besttt!”

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Posted 2 weeks ago

“Staff nya bantu banget kalo ada masalah langsung gercep diatasin.”

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Posted 2 weeks ago

“Keren sih ini... semua sepatu nya ok good quality, pengirimannya juga aman aman aja.”

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Posted 2 weeks ago

“Dapet harga oke bgt kalo dicari disini mungkin udah jarang yg jual, jadi good deals bgt!”

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Posted 2 weeks ago

“Wah cepet banget sih sampenya, meski emang perlu waktu tapi masih normal banget!”

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Posted 2 weeks ago

“Fast support, pleasant experience. They got my problem sorted deadset fast. Good on ya, mate!”

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Posted 2 weeks ago

“Processing took about 7 days, shipping was fast. Ready to rock 'em to the pub this arvo!”

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Posted 2 weeks ago

“A bit of a bloody nuisance to be honest since the deffective one arrived. Luckily they set up a free rematch for me straight away, so it worked out fine in the end.”

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Posted 2 weeks ago

“Didn't found any pair here in Aus. Best price I could find, eh! Heaps happy with this pickup.”

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Posted 2 weeks ago

“Top notch effort, guys... very professional, well sealed, no signs of being opened!”

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Posted 2 weeks ago

“They got my problem sorted. Fast support, pleasant experience from the lads.”

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Posted 2 weeks ago

“Satisfied with the timeline. Smashing service, definitely coming back for more.”

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Posted 2 weeks ago

“Was raging at first because the seller shipped defective one. But fair play to the customer service team, they sorted a successful rematch for me. Took a bit longer but the new pair is bang on.”

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Posted 2 weeks ago

“Absolutely cracking pair of trainers. Best price I could find!”

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Posted 2 weeks ago

Novelship Pte. Ltd. is rated 4.8 based on 11,574 reviews