Novelship Pte. Ltd. Reviews

Name: Novelship Pte. Ltd.
Address: 2 Gambas Cres, #07-24, Singapore, North East Community Development Council
Rating: 4.77

4.8 Rating 12,338 Reviews

96 %

of reviewers recommend Novelship Pte. Ltd.

Company Reviews

Metrics

Info

4.8

Based on 12,338 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

About Novelship Pte. Ltd.:

Our mission is to provide access to the world’s most coveted items in the smartest way possible. Buy and sell the hottest sneakers, apparel, collectibles, and trading cards.

Novelship is a platform for buying and selling 100% authentic sneakers, streetwear, and collectibles. With over 500,000 items from authorized sources, we ensure every product is verified, so you can shop with confidence. Trust Novelship for a seamless experience and unmatched authenticity.

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Novelship Pte. Ltd. 5 star review on 21st August 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“今次真係執到超抵嘅價，個價根本冇得挑剔。小小勝利嘅感覺。”

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Posted 1 month ago

“第一對鞋過唔到品檢，老實講覺得標準有少少嚴，我自己睇完全冇問題。不過有幫我介紹其他款，折扣都俾得幾好，冇畀我空手而回呢點都算有義氣。”

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Posted 1 month ago

“配送早すぎて、スニーカーが1日前倒しで届きました、カレンダーのリマインダーまだセットしてなかったのに。ビックリ。”

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Posted 1 month ago

“今回めっちゃお得なやつ手に入れました、値段的にケチのつけようがない。ささやかだけど確かな勝利って感じ。”

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Posted 1 month ago

“完璧にそのまま、梱包がちゃんと役目果たしてて箱も展示品みたいに綺麗でした。仕事が丁寧。”

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Posted 1 month ago

“対応早くて親切で、マニュアル通りじゃなくてちゃんと会話してる感じでした。いい人たち。”

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Posted 1 month ago

“約束通り届いてタイミングも満足、進捗もこまめに教えてくれました。文句のつけようがない。”

Novelship Pte. Ltd. 5 star review on 3rd July 2026

Helpful Report

Posted 1 month ago

“客服快速又親切，感覺是真的在聊天不是照本宣科。人真的很讚。”

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Posted 1 month ago

“配送超快，鞋子還提早一天到，我行事曆提醒都還沒設咧。傻眼欸。”

Helpful Report

Posted 1 month ago

“第一雙鞋沒通過品檢，老實講覺得標準有點嚴，我自己看是完全沒問題。不過有幫我介紹別的款式，折扣也給得算不錯，沒讓我空手而回這點蠻夠意思的。”

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Posted 1 month ago

“這波真的搶到超划算的價格，價格根本無從嫌棄。小小勝利加一分。”

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Posted 1 month ago

“6天後出貨，運送4天就到，速度算蠻可以的。扣一顆星是因為我覺得處理時間可以再快一點，但配送這塊有補回來啦。”

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Posted 1 month ago

“약속대로 도착하고 시간 관리 만족, 처음부터 끝까지 진행 상황 다 알려주심. 불평할 게 없음.”

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Posted 1 month ago

“벽하게 그대로, 포장 제 역할 딱 하고 박스도 쇼룸급으로 나왔어요. 깔끔한 일처리.”

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Posted 1 month ago

“응대 빠르고 기분 좋은 경험이었어요, 회사 매뉴얼 대사 아니고 진짜 대화 같음. 사람들이 좋음.”

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Posted 1 month ago

“배송 완전 빨라서 운동화가 하루 일찍 도착함, 캘린더 알림 세팅도 안 해놨는데. 헐 대박.”

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Posted 1 month ago

“진짜 좋은 딜 잡았어요, 가격이 반박 불가 수준. 소소하지만 확실한 승리 느낌.”

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Posted 1 month ago

“The shipping was fast, trainers came 1 day early and I hadn't even set the calendar reminder yet. Blimey.”

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Posted 1 month ago

“Got a fantastic deal on these, price was hard to argue with. Cheeky little win in my books.”

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Posted 1 month ago

“Extremely disappointing experience with Novelship. I ordered a pair of shoes and paid for shipping fees. My order was delivered later than the estimated delivery timeframe. I was then notified by Novelship that the parcel was awaiting collection at the post office, but only after a significant portion of the collection period had already passed. Novelship's email stated that I had 30 days to collect the parcel before it could be returned or disposed of. Regardless, I attended the post office within 14 days of receiving Novelship's notification, only to be told that the parcel had already been returned. Despite acknowledging that their communication may have created the wrong expectations and apologising for the confusion, Novelship refused to redeliver the shoes without charging additional fees (notwithstand this is an issue caused by them and/or their courier) and also refused to provide a refund. As things stand, I paid for the shoes and shipping but never received the goods.”

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Posted 1 month ago

Novelship Pte. Ltd. is rated 4.8 based on 12,338 reviews