Novelship Pte. Ltd. Reviews

Name: Novelship Pte. Ltd.
Address: 2 Gambas Cres, #07-24, Singapore, North East Community Development Council
Rating: 4.77

4.8 Rating 12,338 Reviews

96 %

of reviewers recommend Novelship Pte. Ltd.

Company Reviews

Metrics

Info

4.8

Based on 12,338 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

About Novelship Pte. Ltd.:

Our mission is to provide access to the world’s most coveted items in the smartest way possible. Buy and sell the hottest sneakers, apparel, collectibles, and trading cards.

Novelship is a platform for buying and selling 100% authentic sneakers, streetwear, and collectibles. With over 500,000 items from authorized sources, we ensure every product is verified, so you can shop with confidence. Trust Novelship for a seamless experience and unmatched authenticity.

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Novelship Pte. Ltd. 5 star review on 21st August 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi I’ve been back and forward with Novelship for around 1 week and getting no where I’ve had to open up a case for a charge back via my bank. I ordered new balance trainers and they have not arrived and the response from the company is making me thing this is a fraudulent company. Don’t order as the order doesn’t arrive and they just keep you going around in circles on the emails.”

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Posted 1 month ago

“完好無損，包裝做足本份，個盒攞出嚟好似陳列品咁靚。手工乾淨。”

Helpful Report

Posted 1 month ago

“準時到又滿意，全程都通知得好清楚。冇咩好嘈。”

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Posted 1 month ago

“價錢透明度高真係好，冇突如其來嘅關稅，又冇奇怪嘅附加費。老實講，都幾新鮮。”

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Posted 1 month ago

“Perfectly intact, the packaging did its job, box came out looking showroom ready. Tidy stuff.”

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Posted 1 month ago

“Delivered as promised, very satisfied with the timeline, kept in the loop the whole way. No moaning here.”

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Posted 1 month ago

“Fast support, pleasant experience, felt like a proper chat rather than a corporate script. Sound of them.”

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Posted 1 month ago

“完好如初，包裝該做的都做到了，鞋盒拿出來跟展示品一樣。乾淨俐落。”

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Posted 1 month ago

“準時送達也很滿意，全程都保持通知。沒什麼好挑剔”

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Posted 1 month ago

“訂單協助全部處理得很順，還幫我抓到地址打錯的地方，才沒有出包。真的是傳說級。”

Helpful Report

Posted 1 month ago

“價格透明真的很讚，沒有意外關稅，也沒有奇怪的附加費。老實說，滿新鮮的。”

Helpful Report

Posted 1 month ago

“鞋子以全新狀態送達，超級專業，封條都完好無缺。倉庫負責人真的該加薪。”

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Posted 1 month ago

“첫 번째 신발이 검수 통과 못 했는데, 솔직히 좀 빡빡한 것 같았어요, 제 눈엔 완전 괜찮아 보였는데. 그래도 다른 모델 제안해주시고 할인도 꽤 괜찮게 챙겨주셔서, 빈손으로 안 돌아가게 해주신 게 고마웠어요.”

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Posted 1 month ago

“주문 관련해서 도와주셨는데 다 잘 처리됐어요, 주소 오타까지 미리 잡아주셔서 문제 안 생김. 진짜 레전드.”

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Posted 1 month ago

“가격 표시가 명확한 게 진짜 좋아요, 예상 못 한 관세도 없고 이상한 추가 요금도 없음. 솔직히 신선했어요.”

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Posted 1 month ago

“운동화 완전 새것 상태로 도착, 진짜 프로페셔널하고 봉인도 그대로였어요. 창고 담당자분 승진시켜 드려야 함.”

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Posted 1 month ago

“출고 6일 뒤 발송에 배송 4일, 꽤 빨랐어요. 별 하나 뺀 건 처리 좀 더 빨랐으면 하는 마음이 살짝 있어서인데, 배송에서 그거 다 커버해줬어요.”

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Posted 1 month ago

“回覆快又貼心，感覺係真人傾偈唔係讀稿。啲人真係好正。”

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Posted 1 month ago

“6日後出貨，運送4日就到，速度都算可以嘅。扣返一粒星係覺得處理時間可以再快啲，不過送貨嗰part補返晒。”

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Posted 1 month ago

“送貨快到飛起，對波鞋仲早咗一日到，我日曆提醒都未set好。傻晒眼。”

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Posted 1 month ago

Novelship Pte. Ltd. is rated 4.8 based on 12,338 reviews