Novelship Pte. Ltd. Reviews

Name: Novelship Pte. Ltd.
Address: 2 Gambas Cres, #07-24, Singapore, North East Community Development Council
Rating: 4.80

4.8 Rating 10,511 Reviews

97 %

of reviewers recommend Novelship Pte. Ltd.

Company Reviews

Metrics

Info

4.8

Based on 10,511 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Novelship Pte. Ltd.:

Our mission is to provide access to the world’s most coveted items in the smartest way possible. Buy and sell the hottest sneakers, apparel, collectibles, and trading cards.

Novelship is a platform for buying and selling 100% authentic sneakers, streetwear, and collectibles. With over 500,000 items from authorized sources, we ensure every product is verified, so you can shop with confidence. Trust Novelship for a seamless experience and unmatched authenticity.

Visit Website

Write Your review

Tell us how Novelship Pte. Ltd. made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Novelship Pte. Ltd. 5 star review on 15th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time trying Novelship since they had competitive price, decided to give them a try, satisfied. For this quality, honestly quite worth it sia.”

Helpful Report

Posted 4 days ago

“Came right on time, no need keep checking tracking, damn shiok so quick the dispatch”

Helpful Report

Posted 4 days ago

“Had my question answered in minutes. The staff did their best tho.. explain until clear very reassuring lah.”

Helpful Report

Posted 4 days ago

“This is the 1st time buying from this website/company & if I could give zero stars I would. The shoes that they sent were & ARE the total wrong colour. I intially ordered "pink-snakeskin/Nike air 90's" WHITE being the main colour. What I got instead were "brown" snakeskin with their main colour being"cream". Keeping in mind the pink were alot more expensive than the brown & maroon. The day they arrived @ my house I immediately emailed them. This was a few days before Christmas. & I only just received a actual detailed response yesterday!!! 17th/Jan : all other communication from them has been automated responses! & they are trying to tell me "I'm wrong" & that colours can look different in "real life" I am more than angry. They cost more than what I received & I'm being told I'm in the wrong when I'm definitely NOT. if they look on their own website they will see they offer BOTH colours there: They have completely different item-#'s... I have NEVER been treated this way by any other company, & it's totally unacceptable. Don't Buy from this website. Unless you enjoy headaches.”

Helpful Report

Posted 5 days ago

“Everything came through clean and untouched, exactly what you want. They did the packaging premium and safe.”

Helpful Report

Posted 1 week ago

“No need chasing, no stress, spot on...very satisfied with the timeline, the delivery came smooth.”

Helpful Report

Posted 1 week ago

“Had some great time on this experience, they answered all questions well, even tho the dispatch took a touch longer than expected, but once sent it moved sharpish.”

Helpful Report

Posted 1 week ago

“Had issue on the quality checks, the delivery came on the 8th day. But still glad i got the updates from them and the shoes are still dopes!”

Helpful Report

Posted 1 week ago

“No need to worry about additional charges, what a great value of what i paid for the shoes”

Helpful Report

Posted 1 week ago

“the shoes are properly sealed on the box, no signs of being opened. Everything looked store-fresh when I opened it.”

Helpful Report

Posted 1 week ago

“Great on delivering the package tho! Tracking stayed accurate the whole way through.”

Helpful Report

Posted 1 week ago

“They do really have a really good and competitive price, decided to give them a try, and suprisingly satisfied. Took a bit longer to ship out, but the quality makes up for it.”

Helpful Report

Posted 1 week ago

“Damn great for the price, no additional charges, I really feel good knowing exactly what I was paying upfront.”

Helpful Report

Posted 1 week ago

“Unfortunately the first try failed checks so the delivery came on the 8th day. Glad to receive timely updates, and the replacement pair was deadstock and unused, so it worked out in the end.”

Helpful Report

Posted 1 week ago

“No additional prices i need to pay tho! Pay once settle, no funny surprise, really peace of mind.”

Helpful Report

Posted 1 week ago

“Securely packaged, no damage during shipment at all, they packed it reallyyy nice! Box came clean and firm, open already happy sia.”

Helpful Report

Posted 1 week ago

“got a really good deal with another promo from them, for this quality at this price, honestly feel quite huat.”

Helpful Report

Posted 1 week ago

“Amazed on how the timing could be damn accurate, reach just nice before weekend.”

Helpful Report

Posted 1 week ago

“Chat was really helpful, the staff patiently walked me through everything. Very steady service, theres no stress lah.”

Helpful Report

Posted 1 week ago

“出貨時間有點久，比預期慢一些，不過收到的鞋子狀況很好，包裝完整，商品本身沒問題。”

Helpful Report

Posted 1 week ago

Novelship Pte. Ltd. is rated 4.8 based on 10,511 reviews