Novelship Pte. Ltd. Reviews

Name: Novelship Pte. Ltd.
Address: 2 Gambas Cres, #07-24, Singapore, North East Community Development Council
Rating: 4.77

4.8 Rating 12,447 Reviews

96 %

of reviewers recommend Novelship Pte. Ltd.

Company Reviews

Metrics

Info

4.8

Based on 12,447 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour

About Novelship Pte. Ltd.:

Our mission is to provide access to the world’s most coveted items in the smartest way possible. Buy and sell the hottest sneakers, apparel, collectibles, and trading cards.

Novelship is a platform for buying and selling 100% authentic sneakers, streetwear, and collectibles. With over 500,000 items from authorized sources, we ensure every product is verified, so you can shop with confidence. Trust Novelship for a seamless experience and unmatched authenticity.

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Novelship Pte. Ltd. 5 star review on 21st August 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“這個價格根本撿到，比較過好幾家這邊最香。CP值滿分。”

Novelship Pte. Ltd. 5 star review on 2nd October 2026

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Posted 1 month ago

“No drama at customs, packaging was strong as, sneakers came through spotless. Top-notch job.”

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Posted 1 month ago

“Shipping was fast, trainers rocked up as the estimated time. Chuffed with that, ace service.”

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Posted 1 month ago

“Delayed delivery since 3 days of shipment.”

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Posted 1 month ago

“First time using Novelship and WORSE EXPERIENCE EVER!!! NEVER BUYING on this SITE AGAIN! Bought it thinking it will arrive sept 11 cause I need it by Sept 22 but I received it Sept 24! I ended up buying another birthday gift. Now I have a slipper I don’t need. And when I sent an inquiry, all you get is some AI response. never using Novelship again!!!!”

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Posted 1 month ago

“Good quality product and the size fits perfectly. Delivery took a little longer than expected, so just need to be patient. Overall, I’m happy with my purchase. Thank you, Novelship!”

Novelship Pte. Ltd. 5 star review on 27th September 2026

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Posted 1 month ago

“The support team was really amazing, they helped me so much when my order glitched at checkout. Total lifesavers, no joke.”

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Posted 1 month ago

“包裝很紮實，鞋子完美送達，過海關也沒問題。細心又專業。”

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Posted 1 month ago

“Properly sealed, no signs of being opened whatsoever. Kicks came out looking straight-up factory fresh.”

Novelship Pte. Ltd. 5 star review on 24th September 2026

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Posted 1 month ago

“客服回覆超快，幾分鐘就把我的問題解決掉。真的太貼心啦。”

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Posted 1 month ago

“Packagingnya rapi banget, sepatu sampai mulus tanpa ada cacat sama sekali. Beneran oke deh intinya.”

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Posted 1 month ago

“Tim CS-nya cepet dan ramah banget, tukar barang jadi gampang. Puas banget sama pelayanannya.”

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Posted 1 month ago

“Delivered as promised, very satisfied with the timeline. Kicks reached my doorstep exactly when they said, no drama.”

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Posted 1 month ago

“Appreciate the clarity in pricing lah, no unexpected duties or hidden charges at all. Very honest shop sia.”

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Posted 1 month ago

“Got a steal deal, what a great price mate. Way better value than the resell in town, no worries.”

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Posted 1 month ago

“Very impressive, its really quick dispatch, swift delivery, the jersey landed way earlier than I reckoned. Bloody legends. Can watch the match with this bellingham jersey loll.”

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Posted 1 month ago

“Disappointed with the delivery services. My Estimated delivery time has bypassed yet item hasn't arrived to me yet. So it will be better if Novelship improves their delivery services as I found it very poor and which needs to improve inorder to provide better customer service.”

Helpful Report

Posted 1 month ago

“Very disappointing experience. I purchased these shoes as new, but they arrived with visible separation of the sole. The issue is not just cosmetic: the adhesive has clearly deteriorated and the sole can be physically separated by applying light pressure. I contacted Novelship and provided detailed photographs showing the issue. After reviewing the case, their response was that the condition falls within their “allowable quality range”. What I find particularly disappointing is that Novelship acknowledged that the shoes were produced in 2019 and that the adhesive may have deteriorated due to approximately seven years of storage. However, they still consider the resulting sole separation acceptable. I understand that older stock can experience material deterioration, but if a product is sold as new, I expect it to arrive in a condition that does not require repair due to age-related deterioration. I would strongly recommend carefully checking the condition of older products immediately upon arrival. In my case, Novelship did not consider this level of sole separation to be a product defect. Very disappointed with the way this issue was handled.”

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Posted 1 month ago

“Support team was clutch, they sorted my exchange super fast. Damn shiok experience!”

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Posted 1 month ago

“Packaging felt premium and safe lah, kicks came in mint condition. Very worth the buy sia.”

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Posted 1 month ago

Novelship Pte. Ltd. is rated 4.8 based on 12,447 reviews