Novelship Pte. Ltd. Reviews

Name: Novelship Pte. Ltd.
Address: 2 Gambas Cres, #07-24, Singapore, North East Community Development Council
Rating: 4.80

4.8 Rating 10,511 Reviews

97 %

of reviewers recommend Novelship Pte. Ltd.

Company Reviews

Metrics

Info

4.8

Based on 10,511 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Novelship Pte. Ltd.:

Our mission is to provide access to the world’s most coveted items in the smartest way possible. Buy and sell the hottest sneakers, apparel, collectibles, and trading cards.

Novelship is a platform for buying and selling 100% authentic sneakers, streetwear, and collectibles. With over 500,000 items from authorized sources, we ensure every product is verified, so you can shop with confidence. Trust Novelship for a seamless experience and unmatched authenticity.

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Novelship Pte. Ltd. 5 star review on 15th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really great packaging, the shoes are intact on the box and it came out clean and fresh, love that.”

Helpful Report

Posted 3 days ago

“Shoes were supposed to arrive between December 23 and December 30. Didn’t receive the shoes until January 10. The shoes look fake nothing like the picture. Picture attached.”

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Posted 3 days ago

“I will never buy from This company again. The product took a very long time to come and because of this I needed to purchase something else before they arrived as I needed the shoes for a sporting event. I then wanted to return them when they arrived and I was informed I would only get a third of what I paid for the back. Absolutely ridiculous. Communication was also delayed and overall dissatisfying. Never again!”

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Posted 3 days ago

“Support helped me with my order and it was all good. Straightforward answers and a smooth experience.”

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Posted 4 days ago

“I am really satisfied with the timeline tho, the tracking lined up nicely from start to finish. No stress at all waiting for the good shoes to came!”

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Posted 4 days ago

“Everything was perfectly intact, stayed perfect and the shoes arrived clean and excellent!”

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Posted 4 days ago

“Great experience bcs the shipping was really fast and on schedule. Landed when expected, no stress at all.”

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Posted 4 days ago

“Price was great honestly, no additional fees for checking out. Knowing exactly what I was paying made the buy feel even better.”

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Posted 4 days ago

“呢個價錢配呢個質素，真心覺得抵買，買完都冇後悔。”

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Posted 4 days ago

“包裝處理得好穩陣，鞋盒冇壓痕，對鞋狀態保持得好好。”

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Posted 4 days ago

“客服回覆好快，又肯耐心解釋，幫我搞掂成個訂單流程，真係幾貼心。”

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Posted 4 days ago

“送貨時間掌握得幾好，冇拖冇等，準時收到，體驗算係好順。”

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Posted 4 days ago

“成個物流安排流暢，唔使等好耐就收到貨，效率唔錯。”

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Posted 4 days ago

“Dope! This type shoes were sold out elsewhere and they increase the prices really bad, but found it here with a decent price. Honestly felt like a clutch pickup for that price.”

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Posted 4 days ago

“Got questions and they answered in minutes. The rep broke it down clearly and didn’t rush me! Got the kicks on my hands now!”

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Posted 4 days ago

“Shipping was fast, I got the kicks right on schedule. Showed up exactly before the weekend as expected, no stress at all.”

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Posted 4 days ago

“Securely packaged, no damage during shipment. Box was clean and everything inside stayed put.”

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Posted 4 days ago

“Prompt support, which made for a pleasant experience. Easy back-and-forth and everything got handled fast.”

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Posted 4 days ago

“They take it really serious and well, the package arrived with the box safely neat and tight, everything inside nicely settled.”

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Posted 4 days ago

“Arrival is just as it says. Initial processing a bit slow at first, but once shipped it moved fast, so okay lor.”

Helpful Report

Posted 4 days ago

Novelship Pte. Ltd. is rated 4.8 based on 10,511 reviews