Novelship Pte. Ltd. Reviews

Name: Novelship Pte. Ltd.
Address: 2 Gambas Cres, #07-24, Singapore, North East Community Development Council
Rating: 4.83

4.8 Rating 7,117 Reviews

99 %

of reviewers recommend Novelship Pte. Ltd.

Company Reviews

Metrics

Info

4.8

Based on 7,117 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.5 out of 5

About Novelship Pte. Ltd.:

Our mission is to provide access to the world’s most coveted items in the smartest way possible. Buy and sell the hottest sneakers, apparel, collectibles, and trading cards.

Novelship is a platform for buying and selling 100% authentic sneakers, streetwear, and collectibles. With over 500,000 items from authorized sources, we ensure every product is verified, so you can shop with confidence. Trust Novelship for a seamless experience and unmatched authenticity.

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Novelship Pte. Ltd. 1 star review on 29th November 2023

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“send me fake pair after 1 month long waiting”

Helpful Report

Posted 4 years ago

Hi Rudy, Thank you for sharing your feedback with us. We sincerely apologize for the delay you experienced in receiving your order. We understand how frustrating it must have been to wait for such an extended period, and for that, we're truly sorry. At Novelship, we strive to provide our customers with a seamless shopping experience, and we're disappointed to hear that we fell short of your expectations on this occasion. Rest assured, we're taking steps to improve our fulfillment process and ensure that such delays are minimized in the future. To address your concerns and ensure that you receive the level of service you deserve, we encourage you to reach out to our support team at support@novelship.com. They'll be more than happy to assist you further and provide any additional information you may need regarding your order. If you have any other concerns or if there's anything else we can do to rectify this situation, please don't hesitate to contact us. Your satisfaction is our top priority, and we're committed to making things right for you. Thank you for bringing this matter to our attention, and we hope to have the opportunity to serve you better in the future. Best regards, The Novelship Crew

Posted 1 year ago

Novelship Pte. Ltd. is rated 4.8 based on 7,117 reviews