Novelship Pte. Ltd. Reviews

Name: Novelship Pte. Ltd.
Address: 2 Gambas Cres, #07-24, Singapore, North East Community Development Council
Rating: 4.81

4.8 Rating 10,276 Reviews

97 %

of reviewers recommend Novelship Pte. Ltd.

Company Reviews

Metrics

Info

4.8

Based on 10,276 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Novelship Pte. Ltd.:

Our mission is to provide access to the world’s most coveted items in the smartest way possible. Buy and sell the hottest sneakers, apparel, collectibles, and trading cards.

Novelship is a platform for buying and selling 100% authentic sneakers, streetwear, and collectibles. With over 500,000 items from authorized sources, we ensure every product is verified, so you can shop with confidence. Trust Novelship for a seamless experience and unmatched authenticity.

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Novelship Pte. Ltd. 5 star review on 22nd December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Parcel hit bang on schedule, no dramas at all. Happy with the delivery.”

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Posted 2 months ago

“Support crew were onto it straight away, they helped me sort the questions without any back-and-forth. Sweet as service.”

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Posted 2 months ago

“Kicks were authentic and well-packed, but website took a while to load pages. Ended up well tho!”

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Posted 2 months ago

“Had a hiccup with sizing but the support crew guided me through it, they're really friendly also!”

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Posted 2 months ago

“Support team got my issue sorted quick without all the faff. Super reliable effort.”

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Posted 2 months ago

“Parcel came solid, shoes packed firm and no scuffs anywhere.”

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Posted 2 months ago

“Price was decent for what I got no sneaky extras or random add-ons. Worth the buy and the wait!”

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Posted 2 months ago

“Trainers turned up in Manchester exactly when they said they would, great job!”

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Posted 2 months ago

“Shoes came packed tight great on how responsible this team on the packaging.”

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Posted 2 months ago

“Price was grand for a rare pair like this. Felt like solid value compared to others.”

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Posted 2 months ago

“Dead happy with how smooth it went, landed in Limerick with no bother at all.”

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Posted 2 months ago

“Support team were sound as can be sorted my mix-up fair play to them.”

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Posted 2 months ago

“Kicks came safe and sound, even tho courier tracking updates were a bit slow. Still delighted with the end result.”

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Posted 2 months ago

“Picked these up for a decent rate, no hidden extras or funny charges. Great buy”

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Posted 2 months ago

“Sneakers arrived safe, box was sturdy and everything fit snug, no stressing out fear of the shoe will be broken.”

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Posted 2 months ago

“Had to got the rematch cz the first one is super slow respon, but the shoe is really dope tho.”

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Posted 2 months ago

“Kicks came authentic and secure, but had some issue while checking out due the website. Still stoked with the result though.”

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Posted 2 months ago

“At first, the seller went quiet so it took longer than expected. Luckily the rematch pair turned up and ended alright in the end.”

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Posted 2 months ago

“I had placed my order on 20 september 2025.seller shipped after 2 to 3 days. Until now shipping status still 'SELLER SHIPPED OUT' . Today is 6 october 2025. I have request for refund but novelship not allow for refund. For those who want to buy here, think it twice. Now I have no more interesting on my shoes.. really spoil m mood. The said on the way but never give ke a very clear info about what happened or what is the actual problem with my order . This is first and last! Very very very very very disappointed”

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Posted 2 months ago

“Price pretty cheap for resell definetly loved this!”

Novelship Pte. Ltd. 5 star review on 6th October 2025

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Posted 2 months ago

Novelship Pte. Ltd. is rated 4.8 based on 10,276 reviews