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Novelship Pte. Ltd. Reviews

4.8 Rating 12,338 Reviews
96 %
of reviewers recommend Novelship Pte. Ltd.
Company Reviews Metrics Info
4.8
Based on 12,338 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Returns Process
Easy
Read Novelship Pte. Ltd. Reviews

About Novelship Pte. Ltd.:

Our mission is to provide access to the world’s most coveted items in the smartest way possible. Buy and sell the hottest sneakers, apparel, collectibles, and trading cards.

Novelship is a platform for buying and selling 100% authentic sneakers, streetwear, and collectibles. With over 500,000 items from authorized sources, we ensure every product is verified, so you can shop with confidence. Trust Novelship for a seamless experience and unmatched authenticity.

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Zee Ong
Verified Buyer
“Price was great, no hidden fees. Found this lobang here, price is damn worth it.”
Helpful Report
Posted 6 months ago
Ken Low
Verified Buyer
“Quick dispatch, swift delivery. Postman came just right, time management sibei zhun.”
Helpful Report
Posted 6 months ago
Ira Tan
Verified Buyer
“Fast support, pleasant experience. CS officer was friendly, helped me check sizing, quite steady.”
Helpful Report
Posted 6 months ago
Sunsetshines
Verified Buyer
“Fresh out the box, looking crisp. No damage during shipment.”
Helpful Report
Posted 6 months ago
Miamibrookes
Verified Buyer
“Honestly a no-brainer at this price point, totally worth it. No additionals etc! Great price”
Helpful Report
Posted 6 months ago
Evan Cole
Verified Buyer
“Needed some help and they guided me to the shoe I needed, no cap. They really came through and made sure I was straight.”
Helpful Report
Posted 6 months ago
Troy West
Verified Buyer
“Processing took about 7 days, delivered right to my stoop, super easy process.”
Helpful Report
Posted 6 months ago
Jade Lane
Verified Buyer
“The shipping was fast, trainers came 1 day early. But a little bit longer for the approval, pretty quick turnaround, good looks on the speed.”
Helpful Report
Posted 6 months ago
Hao Wen
Verified Buyer
“比價後發現這裡最划算，決定試試看，結果很滿意。價格非常有競爭力，CP 值超高，下次還會再來。”
Helpful Report
Posted 6 months ago
Echopebble
Verified Buyer
“團隊很有耐心，回答了我所有的問題。客服反應迅速，讓整個購買體驗很愉快，感覺很貼心。”
Helpful Report
Posted 6 months ago
Softhorn
Verified Buyer
“鞋子收到時狀況像全新的一樣，非常專業。封條完整，沒有被拆封過的痕跡，包裝保護得很周到。”
Helpful Report
Posted 6 months ago
Lin Hsu
Verified Buyer
“包裝很紮實，運送過程中完全沒有損傷。鞋盒狀況完美，感覺包裝很講究，收到時心情超好。”
Helpful Report
Posted 6 months ago
Wei Kuo
Verified Buyer
“寄送非常準時，跟承諾的時間一樣。收到貨的速度很快，效率真的沒話說，超滿意這次的物流。”
Helpful Report
Posted 6 months ago
Prettyplease
Verified Buyer
“The support team was clutch. They got my problem sorted. Very steady service, answer all my questions nicely.”
Helpful Report
Posted 6 months ago
Lyn Sim
Verified Buyer
“Delivery came on 9th day. First item failed checks. Seller tried to chut pattern with the first pair, but glad to receive timely updates on the replacement.”
Helpful Report
Posted 6 months ago
Petalflush
Verified Buyer
“They did it with very professional. Packing was atas level, item safe and sound.”
Helpful Report
Posted 6 months ago
Ken Quek
Verified Buyer
“The shipping was fast I didn't have wait long, very song to get them so fast.”
Helpful Report
Posted 6 months ago
Mira Yap
Verified Buyer
“Competitive price I got a fantastic deal on these. Cheap and good, don't say bojio.”
Helpful Report
Posted 6 months ago
Paul
Verified Reviewer
“Placed an order and received an email advising they had to find a different stockist and there would be a slight delay. Followed this up and Novelship apologized for the delay. Didn't hear anything further for a few days and then received a refund without any explanation or further communication. Expect delays and poor customer service when ordering. Don't hold your breath!”
Helpful Report
Posted 6 months ago
Mintshoal
Verified Buyer
“Securely packaged, no damage during shipment. Trainers arrived in mint condition, very professional. Box was in top nick, stoked with that.”
Helpful Report
Posted 6 months ago
Novelship Pte. Ltd. is rated 4.8 based on 12,338 reviews
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