Novelship Pte. Ltd. Reviews

Name: Novelship Pte. Ltd.
Address: 2 Gambas Cres, #07-24, Singapore, North East Community Development Council
Rating: 4.78

4.8 Rating 12,084 Reviews

96 %

of reviewers recommend Novelship Pte. Ltd.

Company Reviews

Metrics

Info

4.8

Based on 12,084 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

About Novelship Pte. Ltd.:

Our mission is to provide access to the world’s most coveted items in the smartest way possible. Buy and sell the hottest sneakers, apparel, collectibles, and trading cards.

Novelship is a platform for buying and selling 100% authentic sneakers, streetwear, and collectibles. With over 500,000 items from authorized sources, we ensure every product is verified, so you can shop with confidence. Trust Novelship for a seamless experience and unmatched authenticity.

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Novelship Pte. Ltd. 5 star review on 6th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Price was great honestly, no additional fees for checking out. Knowing exactly what I was paying made the buy feel even better.”

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Posted 4 months ago

“呢個價錢配呢個質素，真心覺得抵買，買完都冇後悔。”

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Posted 4 months ago

“包裝處理得好穩陣，鞋盒冇壓痕，對鞋狀態保持得好好。”

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Posted 4 months ago

“客服回覆好快，又肯耐心解釋，幫我搞掂成個訂單流程，真係幾貼心。”

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Posted 4 months ago

“送貨時間掌握得幾好，冇拖冇等，準時收到，體驗算係好順。”

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Posted 4 months ago

“成個物流安排流暢，唔使等好耐就收到貨，效率唔錯。”

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Posted 4 months ago

“Dope! This type shoes were sold out elsewhere and they increase the prices really bad, but found it here with a decent price. Honestly felt like a clutch pickup for that price.”

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Posted 4 months ago

“Got questions and they answered in minutes. The rep broke it down clearly and didn’t rush me! Got the kicks on my hands now!”

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Posted 4 months ago

“Shipping was fast, I got the kicks right on schedule. Showed up exactly before the weekend as expected, no stress at all.”

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Posted 4 months ago

“Securely packaged, no damage during shipment. Box was clean and everything inside stayed put.”

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Posted 4 months ago

“Prompt support, which made for a pleasant experience. Easy back-and-forth and everything got handled fast.”

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Posted 4 months ago

“They take it really serious and well, the package arrived with the box safely neat and tight, everything inside nicely settled.”

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Posted 4 months ago

“Arrival is just as it says. Initial processing a bit slow at first, but once shipped it moved fast, so okay lor.”

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Posted 4 months ago

“First time trying Novelship since they had competitive price, decided to give them a try, satisfied. For this quality, honestly quite worth it sia.”

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Posted 4 months ago

“Came right on time, no need keep checking tracking, damn shiok so quick the dispatch”

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Posted 4 months ago

“Had my question answered in minutes. The staff did their best tho.. explain until clear very reassuring lah.”

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Posted 4 months ago

“This is the 1st time buying from this website/company & if I could give zero stars I would. The shoes that they sent were & ARE the total wrong colour. I intially ordered "pink-snakeskin/Nike air 90's" WHITE being the main colour. What I got instead were "brown" snakeskin with their main colour being"cream". Keeping in mind the pink were alot more expensive than the brown & maroon. The day they arrived @ my house I immediately emailed them. This was a few days before Christmas. & I only just received a actual detailed response yesterday!!! 17th/Jan : all other communication from them has been automated responses! & they are trying to tell me "I'm wrong" & that colours can look different in "real life" I am more than angry. They cost more than what I received & I'm being told I'm in the wrong when I'm definitely NOT. if they look on their own website they will see they offer BOTH colours there: They have completely different item-#'s... I have NEVER been treated this way by any other company, & it's totally unacceptable. Don't Buy from this website. Unless you enjoy headaches.”

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Posted 4 months ago

“Everything came through clean and untouched, exactly what you want. They did the packaging premium and safe.”

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Posted 4 months ago

“No need chasing, no stress, spot on...very satisfied with the timeline, the delivery came smooth.”

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Posted 4 months ago

“Had some great time on this experience, they answered all questions well, even tho the dispatch took a touch longer than expected, but once sent it moved sharpish.”

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Posted 4 months ago

Novelship Pte. Ltd. is rated 4.8 based on 12,084 reviews