NOXEN Reviews

Name: NOXEN
Address: 23a Dragon Street, Grenada North, WELLINGTON, Bay of Plenty Region
Rating: 4.92

4.9 Rating 1,205 Reviews

98 %

of reviewers recommend NOXEN

4.9

Based on 1,205 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email

NOXEN 5 star review on 26th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Father’s Day gift that the sons now want too.”

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Posted 3 years ago

“Great cosy product”

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Posted 3 years ago

“What a wonderfully coloured, useful and comfortable poncho, I love it.”

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Posted 3 years ago

“Awesome product especially for my daughter who feels the cold after swimming. I got so jealous of her having one, I needed to get one too. Washes up really well.”

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Posted 3 years ago

“Love the poncho. Great thick fabric. Awesome colour. Disappointed with following the size guide ended up with the wrong size and had to reorder. Great service re the delivery turn around time. Unfortunately I had to pay tracked courier fee $15 to return the first order and then my refund was paid quickly but less the shipping fee $10 so the savings made on sale were lost and ended up costing more for the product”

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Posted 3 years ago

“Bought as a gift which was couriered directly. It has been warmly received thank you. Only concern was that package had no return address so if it had gone astray, it may not have been recovered. Disappointed to see you offering free delivery shortly afterwards.”

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Posted 3 years ago

“Love my poncho. Excellent customer service too 💜”

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Posted 3 years ago

“Great poncho and service”

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Posted 3 years ago

“Perfect towels and lovely friendly and helpful service when I mucked up sizes and had to exchange!”

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Posted 3 years ago

“Our noxen hoodies are fab for using our spa pool over winter. They keep us snug to and from the pool and are so soft and snuggly.”

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Posted 3 years ago

Hey Anna we are so glad to hear that, especially in this cold weather at the moment! Thank you so much for the positive feed back! Cheers.

Posted 3 years ago

“very happy with product purchase”

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Posted 3 years ago

Thank you Fiona, We are so pleased to hear that you are very happy with your product purchase. We appreciate your kind words and are delighted that you're enjoying the product. Thank you and Enjoy!

Posted 3 years ago

“Purchased the Pro Poncho as a birthday gift. Amazing customer service plus speediest delivery ever and, the recipient a very happy swimmer. Definitely recommend this company/product. 😊”

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Posted 3 years ago

Kia Ora Beverley, thank you so much for your support and we love to hear that it is getting some use in those perfect towel conditions! thank you again for your support and kind words!

Posted 3 years ago

“The Noxen towels I purchased are brilliant, my lids love them, we had an issue with shipping and when I contacted Noxen, Todd was great chasing this up and then sending a replacement as the original never cane, fantastic customer service”

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Posted 3 years ago

Hey there Robyn, thank you so much for your honesty here. So glad we could get that sorted and the kids are loving them, awesome for us to hear! Cheers.

Posted 3 years ago

“Great product, great customer service and I love the product that I received. It will make the perfect gift!”

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Posted 3 years ago

Thanks so much Serena! We greatly appreciate your kind words about our product and customer service. We're thrilled that you love the product and that it will make the perfect gift!. Thank you for continuing to choose NOXEN!

Posted 3 years ago

“Noxen poncho is awesome for to and from the pool so warm”

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Posted 3 years ago

Super handy for these cold days at the moment! Thanks so much for the support Vicky!

Posted 3 years ago

“Excellent service and product”

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Posted 3 years ago

Thank you so much Diane! We are delighted that you are pleased with our service and of course your towel! We strive to provide the best possible customer service and it's great to hear that you are enjoying the results!

Posted 3 years ago

“Postage was super quick. Love these towels”

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Posted 3 years ago

Thank you so much Olivia! We are so happy that you were pleased with your purchase and that you got your towel delivered super quick. We are delighted to hear that you love these towels!

Posted 3 years ago

“Great product and fast delivery. Always a pleasure to buy from Noxen. Thank You!”

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Posted 3 years ago

Thanks so much for the on going support we love to hear that Tina!

Posted 3 years ago

“Easy to order, Awesome communication, delivered promptly Love supporting local”

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Posted 3 years ago

Thank you so much for the amazing feedback Megan! We really appreciate your wonderful feedback about the ordering process, we are glad that you also value communication and prompt delivery as it's customers like you that help local businesses like ours succeed! Cheers.

Posted 3 years ago

“Excellent product, great service”

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Posted 3 years ago

Thank you so much, Pauline. We really appreciate your kind words. It's always such a pleasure to hear that our customers are satisfied with our product and service!

Posted 3 years ago

NOXEN is rated 4.9 based on 1,205 reviews