NOXEN Reviews

Name: NOXEN
Address: 1190a Papamoa Beach Road, Tauranga, Bay of Plenty Region
Rating: 4.92

4.9 Rating 1,195 Reviews

98 %

of reviewers recommend NOXEN

4.9

Based on 1,195 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat

NOXEN 5 star review on 26th January 2026

Anonymous

Anonymous // 01/01/2019

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“Very happy with the quality of the dog towel, and even more so with the excellent customer service (last minute order embroidered and shipped in time for Christmas).”

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Posted 2 months ago

“Super impressed witht he service! A rarity in NZ! Custom embroidery and shipped the same day as I ordered so I give them a 10 out of 10!”

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Posted 2 months ago

“never heard of five percent brands”

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Posted 2 months ago

“Char coal towel, poor qualoty”

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Posted 2 months ago

We are confused as to why this review is the first time we have heard of the issue, from our records we do not have a text, missed call or email from you so did not have the opportunity to investigate prior to you submitting the review. Patchy staining like this indicates an agent has made contact with the towel, fading in patches like this not from a dye issue. We have only seen this at swimming pools with chlorine contact or in private use when a chemical agent such as bleach making contact with the fabric hooded towel.

Posted 2 months ago

“great useful item”

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Posted 2 months ago

Thanks for the five star review Lucinda, we are glad you are finding it useful!

Posted 2 months ago

“These hooded towels are just the best! Such great quality and our nieces love that they have their names on them! For water babies, these towels are seriously worth the investment! Cheers Noxen!”

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Posted 2 months ago

Hi Keryn, it's always great to hear people are enjoying their ponchos and thank you for taking the time to write us the epic review!

Posted 2 months ago

“Excellent service and fast delivery.”

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Posted 2 months ago

Thanks for the five star review Kerryn! Great to hear your package arrived nice and quick too.

Posted 2 months ago

“Great service, liked the personal touch and help with size selections.”

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Posted 2 months ago

Hi Deidre, thanks so much for taking the time to write us this lovely review we really appreciate it! :)

Posted 2 months ago

“The quality of these towels are excellent! I only buy this brand as my teens are very active throughout the year on and in the water. The new colours are always a bonus but keeping it simple with some little additions are stand out!”

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Posted 3 months ago

Thank you Roharia, it's great to hear you love our brand and the new colours - hey we are always open to suggestions on colours so please reach out if you have any ideas :)

Posted 2 months ago

“Thank you for the excellent hooded towel, and outstanding customer communication and service. You have gone out of your way to enable the smooth exchange of the product ordered due to change of colour.I appreciate it.”

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Posted 3 months ago

Hi Sue, thanks so much for the kind words. We’re glad you’re happy with your poncho and the exchange went smoothly, customer experience is super important to us.

Posted 2 months ago

“Excellent product no complaints there! Do recommend you change courier companies for Far North deliveries took two whole weeks for parcel to arrive despite several calls to courier to query the delay - not good enough Aramex.”

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Posted 3 months ago

Thanks so much for the five star review Mere, we are so glad you love our Ponchos! Sorry to here about how long shipping took, we will look into this so thanks for letting us know.

Posted 3 months ago

“Great communication and awesome products!”

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Posted 3 months ago

Hi Rose, thanks for the five star review! We’re thrilled you’re happy with our communication and ponchos.

Posted 2 months ago

“Excellent product ... so worth the purchasing of.”

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Posted 3 months ago

Thanks for the five star review, Pammie! We’re really glad you think NOXEN is worth it ;)

Posted 2 months ago

“Excellent quality hooded towels. We have a number of Noxen towels now and love them all. Great communication and above and beyond delivery. Thank you.”

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Posted 3 months ago

Hi Monique, thanks so much for the five star review! We’re thrilled you’re enjoying the hooded towels and that our communication and delivery was on point.

Posted 2 months ago

“Really happy with the product. It is well made and thoughtfully designed. The zipper pocket has two sections so that keys and phones/sunglasses don't scratch. The material is soft and plush but seems like it will dry quickly. I think they will have good longevity. The colours are also nicer in person. The pink is kind of a dusty rose/terracotta colour. The grey is steely.”

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Posted 3 months ago

“I’m still awaiting delivery Thanks Barb”

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Posted 3 months ago

“Prompt delivery and great service”

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Posted 3 months ago

“Fast service, quality robe, would use again”

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Posted 3 months ago

“They’re FAB 👍🥰❤️💕”

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Posted 3 months ago

Thanks so much for taking the time to complete a review for us, FAB back at ya!!!

Posted 3 months ago

“A wonderful garment great quality towelling I bought one last year but because I swim every day I thought that another one would be a good idea and indeed it has prooved to be so Jude Greener”

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Posted 4 months ago

NOXEN is rated 4.9 based on 1,195 reviews