NOXEN Reviews

Name: NOXEN
Address: 1190a Papamoa Beach Road, Tauranga, Bay of Plenty Region
Rating: 4.93

4.9 Rating 1,169 Reviews

99 %

of reviewers recommend NOXEN

4.9

Based on 1,169 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Anonymous

Anonymous // 01/01/2019

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“My favourite Xmas present in years! Glad I spent a bit more and got the poncho with the zip pockets. Perfect for keys at the beach.”

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Posted 4 years ago

Vance, that a high accolade!! We'll take it. Thanks for taking the time to complete the review for us :)

Posted 4 years ago

“Really impressed with the product and the service.”

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Posted 4 years ago

Short, simple, solid, great review, much appreciated :)

Posted 4 years ago

“These hooded towels are awesome! Lovely soft material, great colours have used a lot over summer. Very good customer service as well 👍🏻”

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Posted 4 years ago

Thank you very much Hannah, always great to get a photo added. You look like a happy customer! Thanks very much :)

Posted 4 years ago

“I was very impressed with the towelling robe. My Granddaughter loved it. Great colour and the zip pocket is very handy too. Definitely buy again when needed. Pick up so easy as well.”

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Posted 4 years ago

Thanks very much for the review Chris, great feedback for the team overall :)

Posted 4 years ago

“We love our towels!!!! Great for when we come in out of the water back on the boat after a wake board. Super warm and absorbent.”

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Posted 4 years ago

Hopefully you have been lapping up the beautiful summer we are having!!! Excellent use of the product!

Posted 4 years ago

“Love love love our new towels”

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Posted 4 years ago

Love, love, love you taking the time to complete the review!

Posted 4 years ago

“I loved it, bought for a Christmas gift, arrived early and my mum loves it. Great quality too! Also great customer service when I called up to ask about sizing! Thanks you”

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Posted 4 years ago

Thanks Anina, love the name btw. Always happy to talk the sizing options through. Cheers :)

Posted 4 years ago

“These were bought for presents and they were well received! 😊 Very happy with purchase and quick delivery. I know more will be order for gifts throughout the year! Thanks”

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Posted 4 years ago

Awesome, thank you Karrie! We are getting a bigger and bigger as the gift of choice. Cheers :)

Posted 4 years ago

“Ordered two as Xmas gifts. Should have ordered a 3rd for myself. Lovely, plush, well made. The blue is a great colour.”

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Posted 5 years ago

Thanks for the review Stewart, you should have!!!

Posted 5 years ago

“Fantastic product & service! Super fast delivery with PBT! Would highly recommend :)”

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Posted 5 years ago

Thanks so much!!!

Posted 5 years ago

“Todd’s customer service is exceptional and the towels are brilliant too! We’ll be back for more!”

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Posted 5 years ago

Awww thanks Courtney, we sorted it out in the end and made a good team! Cheers

Posted 5 years ago

“Have purchased twice from Noxen & would happily purchase again.”

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Posted 5 years ago

Thanks for returning as a customer and for taking the time to complete this review!

Posted 5 years ago

“Awesome experience with my first Noxen online purchase which is a Christmas pressie shhhhh :) Love the story behind Noxen & handwritten thank you note & I'm positive the pressie will go down very well soon!”

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Posted 5 years ago

Great review Marina! We are always trying to improve the online experience and are happy it was good! We love writing the notes :)

Posted 5 years ago

“Love the poncho and rashies the kids will be stoked with their xmas pressies”

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Posted 5 years ago

Santa NOXEN in the house! Thank you Melissa!

Posted 5 years ago

“The poncho towel arrived today, and it is just lovely. Wishing I’d ordered more....I wasn’t sure quite how soft they’d be (very), or whether they’d be any grow room (plenty) for my tweens. It’s gonna make beach trips and pool days SO much easier, for changing and for keeping our glasses safe. Very happy!”

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Posted 5 years ago

What a stellar review!!! I will be happy to honour the pricing you received should you order again in the future :)

Posted 5 years ago

“Excellent customer service and communication. Love these towels, they are light weight, dry well and are exactly what we were looking for. Thanks Team Noxen”

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Posted 5 years ago

Thanks very much Ian! Appreciate you taking the time to complete the review! Cheers :)

Posted 5 years ago

“Using the internet, their on-line service was very easy to use, and pick was in Papamoa, so really good for me. Cant really review the products as they are all Christmas presents, but they looked very good, before I neatly wrapped the up”

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Posted 5 years ago

Glad to hear the online experience was easy!

Posted 5 years ago

“Quick shipping, great product. I have been after a suitable towel poncho for my husband for years that doesn’t cost the earth and is good quality and this was it!”

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Posted 5 years ago

Lauren this is so great to hear, this is exactly the target we set out to achieve!

Posted 5 years ago

“I love my new top and can't wait for my next purchase.”

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Posted 5 years ago

Thank you Chloe!!!!!

Posted 5 years ago

“Did my research and really excited to buy noxen ponchos for Xmas gifts. Unfortunately every option I chose (except my own) was not available till 2021. Very disappointed as so many adverts for black Friday but so little stock. Tried to support local but had to purchase 4 elsewhere”

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Posted 5 years ago

NOXEN is rated 4.9 based on 1,169 reviews