O2 Reviews

1.68 Rating 446 Reviews
14 %
of reviewers recommend O2
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
Accurate And Undamaged Orders
Greater than 72%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Over A Week
Customer Service
1.28 out of 5
Returns & Refunds
Refunds Process
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Anonymous  // 01/01/2019
First ever contract phone today from O2 and very happy with the support I have received Quick, easy and simple! Happy customer! :)
Posted 7 years ago
Don't often have to deal wth O2 customer service but when I do they are always brilliant
Posted 7 years ago
other companies dont provide this great customer service
Posted 7 years ago
Just off the phone to a lovely adviser at O2. Wish I had her name because she really got me out of a pickle. Brilliant service from these guys ones again :)
Posted 7 years ago
Great customer service from O2 Guru at Chapelfield Norwich on Friday; extremely helpful.
Posted 7 years ago
just got great customer service at the Tottenham store-thanks :)
Posted 7 years ago
just had some amazing customer service from your team. Thank you :D
Posted 7 years ago
join O2 and there are no problems great customer Service and some good deals
Posted 7 years ago
Got to hand it to them, O2 customer service is among the best.
Posted 7 years ago
Don't often have to deal with O2 customer service but when I do they are always brilliant
Posted 7 years ago
O2 it's fine. As I said great customer service and hopefully by the time I upgrade you'll be able to help a little more.
Posted 7 years ago
Ordered a 5s upgrade from Carphone Warehouse #bath #wellsway - great customer service every time thanks :)
Posted 7 years ago
Even if I have to wait in a phone queue for O2 mobile/broad band, as soon as I get through, they always fix the issue straight away and they're always helpful.
Posted 8 years ago
O2 is rated 1.68 based on 446 reviews