Oak Furniture Land Reviews

Name: Oak Furniture Land
Address: DC2 Viscount Way, Swindon
Rating: 3.84

3.8 Rating 1,740 Reviews

71 %

of reviewers recommend Oak Furniture Land

Company Reviews

Product Reviews

4,479

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Phone:

0800 440 2253

Email:

social@jbglobal.co.uk

Location:

DC2 Viscount Way
Swindon
SN34TN

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Oak Furniture Land 5 star review on 29th July 2024

Julie T

Oak Furniture Land 1 star review on 20th June 2024

Dhnw19672

Oak Furniture Land 1 star review on 11th March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly staff, both in store and on delivery and answered any queries we had.”

Helpful Report

(Oak Furniture Land Bolton) - Posted 7 years ago

“They were helpful but didn't crowd us.”

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(Oak Furniture Land Dundee) - Posted 7 years ago

“Firstly our sofa is gorgeous!! Now that is it finally in the living room it looks great. The delivery team were fantastic, although I had measured for the sofa we could not get the height to pivot it into the living room, this caused some major stress on my part, the delivery drivers tried tirelessly for over and hour to get it in to no avail however I fully appreciate the time and effort they spent trying to helps us. We eventually got in in through other means which I won't go in to. The only negative I would say is I feel that delivery times are too long, we waited 7 weeks despite being informed that the sofa was ready after 4, it was disappointing that we couldn't have got it sooner. Would have given 5/5 had it not been for the long lead time. Thanks!”

Helpful Report

(Oak Furniture Land Aberdeen) - Posted 7 years ago

“We bought a sofa in January 2017. Had problems with it and they sent an engineer. Worked for a bit but then same problem. In the end after 4 months they allowed us to swop for a different new sofa. Pretty good customer service I would say.”

Helpful Report

Posted 7 years ago

“The furniture is very good quality and a lot of choice. The showroom was well laid out and very helpful staff. However the delivery was appalling! Dirty boxes dumped on our new pale grey carpet, far too much packaging, polystyrene is abominable. We had to attach legs and door handles, if we wanted flatpack we would go to ikea! It took us over an hour to unpack and assemble and then a trip to the tip the next day. Our elderly mothers could not do this. One item was rolled along our hallway despite having 'fragile' and 'keep this way up' quite clearly on the box! The chair said remove coasters but there was only one which had dug into our new carpet. We were asked to sign that no damage had been caused before most of the items were even in the house. Having recently had furniture from DFS, the difference was a very apparent, they even covered their shoes before entering our house. I feel Oakfurnitureland needs to address these issues as we would think twice before purchasing more items and that is a pity.”

Helpful Report

(Oak Furniture Land Eastbourne) - Posted 7 years ago

“Nice furniture, well made. Would have been 5 star but because of "in my opinion " the excessive amount of packaging you have to deal with after delivery!”

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(Oak Furniture Land Online) - Posted 7 years ago

“Very good service from browsing in store, sales agent very informative and helpful, with no pressure selling. We are really delighted with our new suite and our free standard lamp, and very fast delivery. The only reason we did not give 5 stars is having to put furniture together and to dispose of packaging, which was a whole car load. Think an extra charge for this service would be taken up by many, if offered, especially for elderly or less able, and don't think it would take your very nice delivery men much time and effort to complete this job.”

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(Oak Furniture Land Chelmsford) - Posted 7 years ago

“Excellent service, friendly staff, good quality product”

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(Oak Furniture Land Online) - Posted 7 years ago

“We are very pleased with the suite as it looks great and is extrermely.”

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(Oak Furniture Land Oldham) - Posted 7 years ago

“All ok, sales team good. One let down is quote of delivery 10:30 till 13:30 and turn up just after 9”

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(Oak Furniture Land Leicester - Fosse Park) - Posted 7 years ago

“Lovely product at a God price.”

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(Oak Furniture Land Online) - Posted 7 years ago

“Good service from polite Staff.”

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(Oak Furniture Land Broadstairs) - Posted 7 years ago

“Just good service and attention to detail.”

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(Oak Furniture Land Hereford) - Posted 7 years ago

“The furniture is exceptional quality. However, disposing of the packaging isn't easy”

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(Oak Furniture Land Nottingham) - Posted 7 years ago

“Satisfied”

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(Oak Furniture Land Croydon) - Posted 7 years ago

“The price and the electrical operation of the seating.”

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(Oak Furniture Land Cheltenham) - Posted 7 years ago

“Having what we wanted at that peticular time”

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(Oak Furniture Land Chester) - Posted 7 years ago

“Good customer service whilst in the showroom and was able to place my order easily and quickly. However delivery was too long and sofa is already starting to squeak and creek after 2 weeks of having it”

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(Oak Furniture Land Stoke) - Posted 7 years ago

“Sales staff very helpful. When furniture was delivered it was packed very well.”

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(Oak Furniture Land Orpington) - Posted 7 years ago

“The settee and chairs look better than they did in the showroom and are very comfortable. The delivery men were very friendly and courteous. I would have given top rating if the packaging had been taken away by yourselves.”

Helpful Report

(Oak Furniture Land Sheffield) - Posted 7 years ago

Oak Furniture Land is rated 3.8 based on 1,740 reviews