O'Briens Wine Reviews

Name: O'Briens Wine
Rating: 4.74

4.7 Rating 7,396 Reviews

94 %

of reviewers recommend O'Briens Wine

4.7

Based on 7,396 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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O'Briens Wine 5 star review on 23rd April 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Timely, no issues whatsoever, will be using again in future, faultless”

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Posted 2 years ago

“Very fast delivery and product was very satisfactory”

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Posted 2 years ago

“All perfect and fest delivery, very satisfied! Thanks 😊”

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Posted 2 years ago

“Excellent service, order placed everything confirmed and smooth delivery. Could not fault it will certainly use again.”

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Posted 2 years ago

“The wine was an unexpected gift and joyfully received. It was delivered safely and in good time. I would certainly use O'Briens again.”

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Posted 2 years ago

“Was a gift to my daughter in Dublin, I live in UK. The delivery was quick and easy, I will definatly use O'Briens again and the selection is fantastic.”

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Posted 2 years ago

“Hi, the wine choices were great, the delivery landed on time, all good. Let down a little because the packaging inside the cardboard box cheapened the gift and none of the deliveries had the requested gift note included..just a bit disappointed as I myself had received a gift last year and the packaging was spot on, and the wine came in a wooden gift box.”

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Posted 2 years ago

$Read O\'Briens Wine Reviews$

Hi There, Thank you for your feedback. I am so sorry that your gift note did not arrive in your order. I have flagged this with the warehouse manager so that he can ensure our team is vigilant about putting these in each order that includes a message. I am sorry that you were disappointed with the appearance of your order. I can see that you ordered x2 wine cases, these are not packed in presentation boxes as outlined on our site. We do have pre-packed gifts that arrive in presentation boxes which are ideal to send to a special someone directly or to order to bring to an occasion. These might suit you better for future orders: https://www.obrienswine.ie/collections/all-gifts I hope that this has been of some help. Kind regards, O'Briens Team

Posted 2 years ago

“I ordered two bottles of champagne to be delivered to friends as gifts. The O'Briens' site was very easy to use, quick confirmation and delivery was super quick - thank you!”

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Posted 2 years ago

“Exceptional wine,great price,amazing wine to choose from,great Delivery.”

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Posted 2 years ago

“Wine order delivered speedly”

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Posted 2 years ago

“Super service. Excellent festive choice - the perfect gift.”

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Posted 2 years ago

“Service perfect as usual delivery very quick.”

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Posted 2 years ago

“Great service. Quality products.”

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Posted 2 years ago

“Very efficient and rapid delivery. Haven't sampled yet as keeping it for Christmas and New Year, but I am confident it won't disappoint as I have often ordered before.”

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Posted 2 years ago

“Might be that tad deerer but has the advantage of having what I want that is hard for me personnel to find; where I live...”

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Posted 2 years ago

“Prompt delivery of my wine order for Christmas all done from the comfort of my couch and great deals on top shelve wine! 5 star all the way!”

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Posted 2 years ago

“I was disappointed that there was nothing in the boxes bar wine, no thank you card, not even a packing list for €1,000 worth of wine! Incidentally, and unrelated to the above, the guy in your Douglas store last Tuesday morning needs to learn something about customer service, he was very rude to me!”

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Posted 2 years ago

$Read O\'Briens Wine Reviews$

Hi There, Thank you for your feedback. My apologies that there was no picking sheet in your order- these are usually stuck on a label to the inside of the box. I am so sorry to hear that you were unhappy with the service that you received in one of our stores. I have reached out to you privately to discuss this further. Kind regards, O'Briens Team

Posted 2 years ago

“Perfect great service, very efficient”

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Posted 2 years ago

“Quick accurate delivery.”

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Posted 2 years ago

“Wine good, delivery poor, left at door in rain, box soaked”

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Posted 2 years ago

$Read O\'Briens Wine Reviews$

Hi There, I am so sorry that your order was left outside rather than delivered directly to you. All of our orders require and over 18s signature and there is a label on the box stating this and stating that the contents are fragile. For a number of reasons we expect orders to be handed directly over to the recipient and we expect a much higher standard for our customers. I will pass your feedback onto the courier company and raise this concern at our next meeting with them. Please allow me to sincerely apologise for any inconvenience caused. Kind regards, O'Briens Team

Posted 2 years ago

O'Briens Wine is rated 4.7 based on 7,396 reviews