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O'Briens Wine Reviews

4.8 Rating 8,039 Reviews
94 %
of reviewers recommend O'Briens Wine
4.8
Based on 8,039 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read O\'Briens Wine Reviews
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Phone:

+353 1 2693139

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“Ordered 2019 Wine 🍷 Got the wrong year”
Helpful Report
Posted 2 years ago
Hi There, Thank you for your feedback. I have checked with the warehouse and we have just had a changeover in vintage from the supplier from 2019 to 2020. The web team are now updating this on the site to reflect the same. Please allow me to apologise for any inconvenience caused. As we don't have the 2019 in stock, I cannot swap it for you. However, I am happy to book a collection and refund or a collection and reship of alternative bottles if you would not like to keep the 2020 vintage. Please reply to online@obrienswine.ie and let us know how best to proceed. Kind regards, O'Briens Team
Posted 2 years ago
“Hi my bottle was broken. I emailed to say so with pictures”
Helpful Report
Posted 2 years ago
Hi There, Thank you for your feedback. My sincerest apologies for the damages to your order. Of course we want to get this rectified for you as quickly as possible. I can see that a member of the team has replied to your email and is awaiting confirmation as to whether you would prefer a reship or a refund. Could you let us know so that we can get this amended for you as soon as possible? I have emailed you again for confirmation at online@obrienswine.ie Kind regards, O'Briens Team
Posted 2 years ago
“All perfect thank you.”
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Posted 2 years ago
“Last Saturday one of two boxes being delivered was dropped- this box cntained 2 bottles.. I expected to be notified of arrangement for replacement promptly. Oh Wednesday I had heard nothing and followed up with emails to DPD and OBriens. The replacement was delivered yesterday and O’Briens apologized for the inconvenience caused. I had hoped for an extra bottle to compensate for my time responding to many emails in order to sort this out.”
Helpful Report
Posted 2 years ago
Hi There, Thank you for your feedback. Unfortunately, the courier failed to report this to us which caused a delay in reshipping your order, my sincerest apologies about that and for any other inconvenience that was caused by this delay. I am happy to hear that the replacement has now arrived and a member of the customer services team will contact you re compensation. Kind regards, O'Briens Team
Posted 2 years ago
“Fabulous service ...the order was delivered much quicker than I expected!”
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Posted 2 years ago
“Very fast great price will use again very happy”
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Posted 2 years ago
“Great choice and very efficient delivery”
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Posted 2 years ago
“I give the service 10/10. Ordered Thursday evening, delivered Saturday afternoon. Couldn't fault the website, or the service. Well done.”
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Posted 2 years ago
“Very easy to order online and the delivery was successful but had to be rearranged. Great offers on wines”
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Posted 2 years ago
“Deadly lad”
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Posted 2 years ago
“Great quick delivery, and great wines!”
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Posted 2 years ago
“Great selection of vegan champagne to chose from as a gift. Delivery was super speedy. Great service.”
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Posted 2 years ago
“A quick and easy ordering service, similarly delivered quickly to the recipient. All in all no faults whatsoever.”
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Posted 2 years ago
“Arrived 24hrs after order. Excellent.”
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Posted 2 years ago
“Excellent products, excellent service and delivery!”
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Posted 2 years ago
“Excellent service, ordered a gift to be delivered. Speedy service. Very pleased highly recommended.”
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Posted 2 years ago
“I was very satisfied with the service. Cant comment personaly about the quality of the wine as it was a birthday present but feedback says it quite good.”
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Posted 2 years ago
“Went to order online but couldn't see a gift message option. Rang the contact number and spoke to a very helpful young lady. As we were talking through the steps I realised that I had missed the popup message option. Carried on with the transaction without problem. Delivery was flagged for next day and it was duly delivered. All in all, happy with the process.”
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Posted 2 years ago
“very efficient service from date of order to delivery.”
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Posted 2 years ago
“Too easy by far! I'll have my pension consumed soon. 🤣. Seriously though, a fine service. Two days to Cork is pretty good.”
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Posted 2 years ago
O'Briens Wine is rated 4.8 based on 8,039 reviews