O'Briens Wine Reviews

Name: O'Briens Wine
Rating: 4.74

4.7 Rating 7,431 Reviews

94 %

of reviewers recommend O'Briens Wine

4.7

Based on 7,431 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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O'Briens Wine 5 star review on 23rd April 2025

Anonymous // 01/01/2019

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English

“Excellent delivery by courier.”

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Posted 3 years ago

“Delivery arrived this afternoon and very happy with my order Thank you”

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Posted 3 years ago

“Great selection of wines and excellent service!!!”

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Posted 3 years ago

“Normally a brilliant service...this one arrived today without tracking saying it would.We have great neighbours.”

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Posted 3 years ago

“Great Online Delivery service as usual. Received my recent orders within 2 days. BTW, I now have a number of delivery boxes with the wine bottle cartons inside. It seems a waste to dispose of these for recycling as these are perfect for reuse. Could these be used again by O'Briens Wine. I could have them delivered into the store in Navan if needed. Regards, Noel Farrell.”

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Posted 3 years ago

“great service and very fast delivery product very well packaged”

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Posted 3 years ago

“All wine arrived fine but unfortunately, the tray of guinness was damaged and the courier must have taken the burst can out so not only was there a can missing but all the cans now smell of guinness. The wine is packed so well but the tray of guinness was in a very light box so this is obviously why it got damaged. Some improvements need to be made on the packaging for this type of delivery if O' Briens want to continue delivering trays of Beer and Stout.”

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Posted 3 years ago

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Hi Jason, I am so sorry to hear about your recent delivery experience. Let me message you privately to get to the bottom of this. Kind regards, O'Briens Team

Posted 3 years ago

“Prompt delivery: all I asked for.”

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Posted 3 years ago

“Top class wine”

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Posted 3 years ago

“Super quick delivery.”

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Posted 3 years ago

“A well designed website, the non-availability of some bottles was quickly seen. Useful to be able to track the order, the delivery was within the time stated.”

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Posted 3 years ago

“First occasion to order from O'Briens, very surprised at speed of delivery as event not to be held until mid February.”

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Posted 3 years ago

“Very good”

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Posted 3 years ago

“Ordering wine from O'Briens is so easy this is my second order from them and I find them outstanding. 5 star service.”

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Posted 3 years ago

“Was very interested in the Monte Real tasting event. When I went to order the wines they were out of stock and I signed up to be notified when available. An email duly arrived a couple of day later. On line ordering was very good with no issues encountered. DPD delivery was spot on with valid up to date communications every step of the way! So far all things really good and I am really looking forward to the tasting event !!”

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Posted 3 years ago

“Since you removed the frequent customer programme, my regular spending in O’Briens is no longer acknowledged. Half my wine purchase now goes elsewhere.”

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Posted 3 years ago

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Hi Kevin, Thank you for your feedback. Unfortunately, due to legislation passed earlier last year we are unable to continue offering loyalty points for purchases that contain alcohol. Our loyalty scheme has since been retired and replaced by our Club Rewards and Offers which can be visited at the link below - https://www.obrienswine.ie/pages/obriens-club Kind Regards, Hannah

Posted 3 years ago

“Didn’t receive it ????”

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Posted 3 years ago

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Hi Eugene, Thank you for your feedback and I am so sorry to hear that you are experiencing difficulties with delivery. I have emailed you privately and contacted the courier on your behalf to see where this may have been left. Please allow me to sincerely apologise for any inconvenience caused. Kind regards, O'Briens Team

Posted 3 years ago

“Quick, efficient and dependable service over numerous orders, driver even phoned on delivery when I was out, top class”

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Posted 3 years ago

“Order arrived as ordered. Thank you. Quick delivery.”

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Posted 3 years ago

“Good prices, good quality wine, fast delivery and prior notice of delivery time. Great special offers and an extensive range to choose from.”

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Posted 3 years ago

O'Briens Wine is rated 4.7 based on 7,431 reviews