O'Briens Wine Reviews

Name: O'Briens Wine
Rating: 4.74

4.7 Rating 7,198 Reviews

94 %

of reviewers recommend O'Briens Wine

4.7

Based on 7,198 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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O'Briens Wine 5 star review on 23rd April 2025

Anonymous // 01/01/2019

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English

“I have been a customer of yours for a number of years and have enjoyed many of your wine offerings. Customer service has been great at times and dissapointing at others.”

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Posted 1 year ago

$Read O\'Briens Wine Reviews$

Hi Paul, Thank you for your email. I am sorry to hear that you are disappointed in the customer service that you receive some of the time. I can see that you recently contacted our customer service team to request for some canvas carrier bags to be included in your order. I note that the team explained that we don't hold these in our warehouse as they are to assist store customers in carrying their shopping home. Whereas, all online orders are packed in damage-friendly packaging. Although we don't hold them in the warehouse our staff offered to put some aside and hold them for you in your local store which you declined. I am sorry that this solution wasn't suitable and if you do still want the bags when you are next dropping by a store we would be happy to keep some for you. If there was any other customer service experience that you felt was not up to standard please let us know at : online@obrienswine.ie so that we can discuss this further Kind regards, O'Briens Team

Posted 1 year ago

“Fantastic service. Competitive pricing. Great wines and such a prompt delivery service. I was delighted from start to finish.”

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Posted 1 year ago

“Good choices and good value”

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Posted 1 year ago

“..Great prices and prompt delivery, happy days”

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Posted 1 year ago

“Wonderful company to buy from, delivered two days after order placed, delivery company notified me hours ahead of their approx arrival time, it was more like an exact time. Thank you!”

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Posted 1 year ago

“Thank you for the very helpful service, especially since it was a bit tricky to find the correct address but the O'Brien's team came through! The recipient of the gift was thrilled and we were thrilled! Thanks again, Cheers Client in Germany”

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Posted 1 year ago

“I have only had the Borisa to date and it was excellent. `Thank you.;”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“Everything was well packaged and delivered safely.”

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Posted 1 year ago

“Very happy, came the next day which I was delighted with. Great service”

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Posted 1 year ago

“Good choices ,variety of prices , excellent handling and delivery”

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Posted 1 year ago

“Good choices ,variety of prices , excellent handling and delivery”

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Posted 1 year ago

“Excellent service & value, quick delivery also”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“Shop in O’Briens a lot but have diversified in recent times. Generally I feel wines are priced realistically at sale time but not otherwise. Too many mediocre wines at €20ish or more. Also selection of French wines is limited - there are much better wines from South Burgundy for example than the ones you have persisted with. With global warming maybe try some of the less famous cote d’ors (eg the Haut Cotes or St Aubin). On the Spanish side far too much Rioja and the only R del D are overpriced and of poor quality. There’s loads more variety in Spain when you go there . Portuguese selection probably the strongest - very good and good value. I don’t drink new world wines - too sweet. Lastly it’s a pity that you don’t have any German red - can be excellent and reasonably priced.”

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Posted 1 year ago

$Read O\'Briens Wine Reviews$

Hi There, Many thanks for your thoughts and feedback. I have asked our Wine Director Lynne to give you a call back regarding this. Kind regards, O'Briens Team

Posted 1 year ago

“very good and quick delivery”

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Posted 1 year ago

“Not the first time I have dealt with OBriens Wine and it won’t be the last Great selection of wines at reasonable prices and prompt delivery”

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Posted 1 year ago

“Very good and efficient thanks”

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Posted 1 year ago

“Great selection, very helpful in the stores. Also signed up to the 3 month red wine subscription and so far nothing has disappointed, every wine has been lovely!”

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Posted 1 year ago

“Great selection and veery competitive pricing. Delivery quick and secure. Will use again.”

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Posted 1 year ago

O'Briens Wine is rated 4.7 based on 7,198 reviews