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O'Briens Wine Reviews

4.7 Rating 7,363 Reviews
94 %
of reviewers recommend O'Briens Wine
4.7
Based on 7,363 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read O\'Briens Wine Reviews
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Phone:

+353 1 2693139

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They had everything i wanted. It was delivered really quickly it was very well packed. I was surprised how easy it was to buy online. Well done O'Briens
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Posted 2 years ago
Excellent service. Wine delivered in a timely manner and as scheduled.
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Posted 2 years ago
Amazing fast service, fabulous selection of drinks, and amazing customer care
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Posted 2 years ago
Very prompt delivery!
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Posted 2 years ago
Free delivery is key!
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Posted 2 years ago
Great 😊 arrived on time and delivery guy was very nice 👍
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Posted 2 years ago
Quick delivery and well packaged will use again.
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Posted 2 years ago
Next-day delivery. Packaged perfectly a d everything is in order. Thanks
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Posted 2 years ago
Quick and efficient service, highly recommend.
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Posted 2 years ago
So ordered 6 bottles of the 2016 Musar as advertised and pic on the website at 42.50 a bottle. When I received the bos it was six bottles of the 2016 vintage. Not what was advertised! Then they went on to proceed to continue to the sell the 2017 vintage at the same price !!
Helpful Report
Posted 2 years ago
Hi There, Thank you for you order and feedback. I am sorry for any inconvenience caused by the incorrect vintage being listed on the site. I can see that you have been in touch with our customer care team who outlined that the vintage had just changed over from 2016 to 2017. This error was updated promptly and is now corrected. Unfortunately, we had no more 2016 Chateau Musar to replace the 2017 with but you were offered the possibility of a collection and refund by us if you did not want to hold onto the wine, which you did not take up. Rest assured, that the price of the 2016 vintage and the 2017 vintage are the same and there has been no overcharge to you. I do apologise again for any disappointment caused and should you like to exchange the bottles for a refund or alternative bottles more suited to your tastes of course, we are more than happy to assist you with this at : online@obrienswine.ie Kind regards, O'Briens Team
Posted 2 years ago
Great selection of products and easy to use delivery service
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Posted 2 years ago
Always a great service
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Posted 2 years ago
Excellent service every time and great selection to choose from.
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Posted 2 years ago
Amazing online service. Order received really fast , well packaged and informed of order progress and delivery. Plus the wine was great value and delicious!
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Posted 2 years ago
Top class service
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Posted 2 years ago
Very good service
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Posted 2 years ago
Superb service as usual!
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Posted 2 years ago
Wines good delivery too slow … it was for Mother’s Day - not two days after
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Posted 2 years ago
Hi Bairbre, Thank you for your order and feedback. I can see that you ordered at 6.46pm on Friday 08/03/2024 and that this was delivered two working days later on 12/03/2023. All orders are dispatched in the sequence in which they are placed. Please note that the majority of our orders are currently taking 2-3 working days to complete. Our warehouse and office are closed on weekends and national holidays which is why your order arrived on the 2nd working day after it was placed. Kind regards, O'Briens Team
Posted 2 years ago
Great service, fast delivery and good price on a large range of products.
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Posted 2 years ago
So ordered 6 bottles of the 2016 Musar as advertised and pic on the website at 42.50 a bottle. When I received the bos it was six bottles of the 2016 vintage. Not what was advertised! Then they went on to proceed to continue to the sell the 2017 vintage at the same price !!
Helpful Report
Posted 2 years ago
Hi There, Thank you for you order and feedback. I am sorry for any inconvenience caused by the incorrect vintage being listed on the site. I can see that you have been in touch with our customer care team who outlined that the vintage had just changed over from 2016 to 2017. This error was updated promptly and is now corrected. Unfortunately, we had no more 2016 Chateau Musar to replace the 2017 with but you were offered the possibility of a collection and refund by us if you did not want to hold onto the wine, which you did not take up. Rest assured, that the price of the 2016 vintage and the 2017 vintage are the same and there has been no overcharge to you. I do apologise again for any disappointment caused and should you like to exchange the bottles for a refund or alternative bottles more suited to your tastes of course, we are more than happy to assist you with this at : online@obrienswine.ie Kind regards, O'Briens Team
Posted 2 years ago
O'Briens Wine is rated 4.7 based on 7,363 reviews