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O'Briens Wine Reviews

4.8 Rating 8,028 Reviews
94 %
of reviewers recommend O'Briens Wine
Company Reviews Product Reviews
4,047
 Metrics Info
4.8
Based on 8,028 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read O\'Briens Wine Reviews
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Phone:

+353 1 2693139

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Majella
Verified Buyer
“Service very fast & efficient.”
Helpful Report
Posted 1 year ago
Olive Obrien
Verified Buyer
“Great and dependable service .I would highly recommend OBriens to family and friends.”
Helpful Report
Posted 1 year ago
Caitriona Cooke
Verified Buyer
“Love O'Briens for the wine selection and the excellent customer service wheter buying online or in the Douglas Shopping centre store!”
Helpful Report
Posted 1 year ago
Grainne
Verified Buyer
“Great service, Only my 2nd online order, I usually just call in”
Helpful Report
Posted 1 year ago
Nicola
Verified Buyer
“Very tasty! Not big on a pinot grigio but the reds were delicious”
Helpful Report
Posted 1 year ago
Ray
Verified Buyer
“Great to get a good Organic selection, delivery was prompt also.”
Helpful Report
Posted 1 year ago
A
Verified Buyer
“Can I please comment on DELIVERY ? Delivery left on doorstep. I had 2 people listening out for the ‘knock’ - neither heard it. Box left in full view of passing pedestrians - v tempting to walk in & take - obvious it’s an O’Briens box. There were options to place box in less public spot. NO proof of AGE received - as per delivery note. Good way for underage kids to buy booze with parents cr card …. Unimpressed with DPD. Looking forward to enjoying my rescued wine. Thank you for sending survey.”
Helpful Report
Posted 1 year ago
Hi A, Thank you for taking the time to share your feedback regarding the delivery experience. We sincerely apologize for the inconvenience caused by the package being left in a visible location and for the lack of age verification. Your security and satisfaction are very important to us. We will certainly raise these concerns with DPD to ensure that future deliveries are handled more securely. We hope you enjoy your wine! Kind regards, O'Briens Wine Team
Posted 1 year ago
Juracy
Verified Buyer
“O’Briens Wine is a great and reliable website with a nice selection of products. However, prices are getting higher, the 50% offers are rare now, and the free delivery threshold keeps increasing. Still, it’s a dependable place to shop for wine and spirits.”
Helpful Report
Posted 1 year ago
Hi Juracy, Thank you for your thoughtful review! We’re glad to hear that you find O'Briens Wine to be a reliable website with a great selection. We understand your concerns regarding rising prices and the availability of discounts and free delivery thresholds, and we appreciate your feedback. We constantly strive to offer the best value to our customers. We hope to continue being your go-to place for wine and spirits! Kind regards, O'Briens Wine Team
Posted 1 year ago
Anonymous
Verified Buyer
“Gorgeous selection of wines at prices to suit everyone. Their online service is exceptional. The processing of orders is very quick and the quality packaging ensures the wines are protected.”
Helpful Report
Posted 1 year ago
Natalie
Verified Buyer
“Good quality service and great quality products”
Helpful Report
Posted 1 year ago
Pat
Verified Buyer
“Really good quick service and delivery as usuall top company”
Helpful Report
Posted 1 year ago
Joely
Verified Buyer
“I got a lovely selections of wines and a great price with very speedy delivery!”
Helpful Report
Posted 1 year ago
Vivian
Verified Buyer
“Excellent service. Wine ordered in evening time delivered the next morning.”
Helpful Report
Posted 1 year ago
Brendan
Verified Buyer
“excellent wine /service”
Helpful Report
Posted 1 year ago
Anne
Verified Buyer
“Delivery so fast & efficient! So easy to use website”
Helpful Report
Posted 1 year ago
Julianna
Verified Buyer
“Great service, so fast. Well packed.”
Helpful Report
Posted 1 year ago
Mary
Verified Buyer
“I’m finding that the white wines and rose wine that I have chosen are on the sweet side.”
Helpful Report
Posted 1 year ago
Hi Mary, Thank you for your review and for sharing your thoughts on the white and rosé wines. We're sorry to hear that they were on the sweeter side for your taste. Flavor preferences can vary greatly, and we appreciate your feedback. If you have any unopen wine you can exchange the bottles in any of our O'Briens Stores with your returns number found in your confirmation email. Our staff are available to help find replacements to match your preferences. Kind regards, O'Briens Wine Team
Posted 1 year ago
Terry
Verified Buyer
“Wine orders arrived quickly without having to pay a delivery charge. Wine was of good quality. Would definitely use them again.”
Helpful Report
Posted 1 year ago
Patrick
Verified Buyer
“Prompt and efficient service.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“I have to say O'Briens, well done on many fronts (a) very fast delivery service (next day) which is greatly appreciated; (b) often good sales on wines that we'd actually want to drink/like (not just the dregs of the bin/batch) which is great and why we keep returning and (c) the staff on the ground in your shops are very well trained and very charming (even offering to help bring bottles out to the car etc). Well done!”
Helpful Report
Posted 1 year ago
O'Briens Wine is rated 4.8 based on 8,028 reviews
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