O'Briens Wine Reviews

Name: O'Briens Wine
Rating: 4.74

4.7 Rating 7,484 Reviews

94 %

of reviewers recommend O'Briens Wine

4.7

Based on 7,484 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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+353 1 2693139

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O'Briens Wine 5 star review on 23rd April 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Excellent service. Hannah was more than helpful and extremely knowledgeable on wines”

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Posted 3 years ago

“Fantastic customer service. Hannah was a great help today.”

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Posted 3 years ago

“Excellent customer service from Hannah, pleasant and prompt response to my order query!!”

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Posted 3 years ago

“I would like to thank Pierce at the Glasnevin branch for his excellent customer service, helping me put together a gift for my sister and without prompting, calling me here in the UK to finesse details. Highly recommend O'Briens Glasnevin”

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Posted 3 years ago

“Great customer service from Hannah.Thankyou very much.”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Thank you 🙏 lovely selection of wine and brilliant service.”

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Posted 3 years ago

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Hi Patricia, Thank you for the positive feedback. I am happy to hear that you like our wine selection and are satisfied with our customer service too I hope that the order is enjoyed and we look forward to your custom in future Kind regards O'Brien's Team

Posted 3 years ago

“Fantastic service, Great Value. Delivery was very quick too.”

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Posted 3 years ago

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Hi Gary, Thank you for the positive feedback. We do our best to get our shipments out to our customers as quickly as we can. I hope that the order is enjoyed and we look forward to your custom in future Kind regards O'Brien's Team

Posted 3 years ago

“Excellent service. I only ordered this yesterday from Scotland and was delivered the next day in Dublin. Fantastic.”

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Posted 3 years ago

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Hi Catherine, Thank you for the positive feedback. I'm sure that your gift will be much appreciated sent all the way from Scotland! We do our best to get our shipments out to our customers as quickly as we can. I hope that the order is enjoyed and we look forward to your custom in future Kind regards Hannah

Posted 3 years ago

“Am an active customer of O'Briens. My only complaint in the delay in the payment process. It can be enough to make you decide will I or won't I proceed.”

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Posted 3 years ago

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Hi, Thank you for contacting O'Brien's Online and for your feedback. I am sorry to hear that you are experiencing technical difficulties. I can give you a call and place your order over the phone today if that would suit you? If you email online@obrienswine.ie with the details I will make the call I hope this has been of some help Kind regards O'Brien's Team

Posted 3 years ago

“Very knowledgeable staff; helpful without being overbearing. Super fast delivery service too. Excellent range of wines.”

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Posted 3 years ago

“Recieved,prompt delivery,thank you”

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Posted 3 years ago

“Perfect every time.”

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Posted 3 years ago

“Great service using this company for a few months now excellent service. Thank you”

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Posted 3 years ago

“Excellent as always”

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Posted 3 years ago

“Very prompt delivery.”

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Posted 3 years ago

“Superb service - ordered online, delivered within 48 hours. Great service and good value wine too.”

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Posted 3 years ago

“All went well and on time delivery Will definitely use this facility again”

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Posted 3 years ago

“Wrong wine delivered”

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Posted 3 years ago

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Dear Diarmaid, Thank you for contacting us and for bringing the error in your order to our attention. Please allow me to sincerely apologise for any inconvenience caused by this. I have arranged for the team to reship the missing item (s) from your order to you as soon as possible. These will be sent to our courier for shipment. Delivery with our couriers usually takes 2-3 working days. Your new order number is as follows: SOR093960. This will generate a tracking number once it has been assigned to a courier and you will be able to trace the delivery status of your order. Our courier will also uplift the incorrect stock. This may be on a separate occasion to the delivery of the new product. Please have the stock ready for collection in its original packaging and remove all previous address labels from the box. I would like to thank you for your patience and understanding and my sincerest apologies again for any inconvenience caused. Kind regards, O'Brien's Team

Posted 3 years ago

“Delivered in time, as promised!”

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Posted 3 years ago

O'Briens Wine is rated 4.7 based on 7,484 reviews