O'Briens Wine Reviews

Name: O'Briens Wine
Rating: 4.74

4.7 Rating 7,376 Reviews

94 %

of reviewers recommend O'Briens Wine

4.7

Based on 7,376 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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O'Briens Wine 5 star review on 23rd April 2025

Anonymous // 01/01/2019

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English

“Quick delivery and well packaged as usual. Easy to order from the website.”

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Posted 2 years ago

“Not good. Not delivered.”

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Posted 2 years ago

$Read O\'Briens Wine Reviews$

Hi There, Thank you for your feedback. I am sorry to hear that your order has not been received. It was marked as delivered on 15/12/2023, please see tracking: https://tracking.dpd.ie/Home/SearchResult Please see tracking number: 877749572 I have messaged you privately to discuss this further and rectify it. Apologies for any inconvenience caused. Kind regards, O'Briens Team

Posted 2 years ago

“I placed my order, it arrived on schedule, very securely packed, job done. Will definitely use the online ordering again!”

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Posted 2 years ago

“The wine is good. The staff helpful and the delivery much quicker than expected. Almost too quick. It would have been nice to have been able to specify a delivery date.”

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Posted 2 years ago

“The staff in Citywest are the best you have a great team. Always smiling and so helpful. A pleasure shopping in OBriens Citywest Lisa”

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Posted 2 years ago

“Excellent service, very quick delivery”

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Posted 2 years ago

“There was no where to leave a holiday message or say who the bottle was from which caused unwanted confusion”

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Posted 2 years ago

$Read O\'Briens Wine Reviews$

Hi, Thank you so much for your feedback, and I'm sorry for the confusion. There is an option in the checkout to leave a gift message, however, we will take your feedback on board and see how we can make this much more visible in the future. Wishing you and yours a very merry Christmas. Kind Regards, The O'Briens Team

Posted 2 years ago

“Great service again. 3rd time (I think) ordering from O'Briens”

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Posted 2 years ago

“Ordering was easy - Delivery was spot on - Happy Christmas !!”

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Posted 2 years ago

“Good prices, quick delivery, transparent communication. Will use their services again.”

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Posted 2 years ago

“Please confirm delivery.”

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Posted 2 years ago

“Excellent ordering and delivery. Very fast and easy”

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Posted 2 years ago

“Ordered various items for Christmas , but I received 24 cans of Guinness 0.0 instead of normal Guinness . It was my first time ordering online from O'Brens wine, although the correct Guinness was delived promptly I don't think I'll be utising your online delivery service again . The DPD courier who collected the incorrect order was blatantly rude and initially refused to pick up the box as it didn't contain a return address, I explained to him I had received no instructions from yourselves to place a return address . Eventually he took the box. Kind Regards. Jm Poinboeuf”

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Posted 2 years ago

“Fantastic service”

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Posted 2 years ago

“Website is easy to navigate and the order process was clear. Delivery was also efficient.”

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Posted 2 years ago

“Order delivered accurately and on time exactly as ordered.”

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Posted 2 years ago

“Excellent service, good quality wines at reasonable prices!”

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Posted 2 years ago

“A really lovely fruity wine. Very easy to drink. Great on its own or as an accompaniment to your meal.”

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Posted 2 years ago

“Delivery by courier a disaster - wine dumped in the garden and only discovered days later. This has happened several times before. Please change your courier company,”

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Posted 2 years ago

$Read O\'Briens Wine Reviews$

Hi There, Thank you for bringing this to my attention. I am so sorry to hear about your unsatisfactory experience with our courier. We expect a much higher standard for our customers. I will pass your feedback onto the courier company and raise this concern at our next meeting with them. We hope to get to the bottom of this to prevent it from happening again. I have messaged you privately to discuss further. Kind regards, Hannah

Posted 2 years ago

“You order, you pay, it gets delivered on time and updates along the way. Great service folks!”

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Posted 2 years ago

O'Briens Wine is rated 4.7 based on 7,376 reviews