Login
Start Free Trial Are you a business? Click Here

O'Briens Wine Reviews

4.8 Rating 8,026 Reviews
94 %
of reviewers recommend O'Briens Wine
Company Reviews Product Reviews
4,046
 Metrics Info
4.8
Based on 8,026 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read O\'Briens Wine Reviews
Visit Website

Phone:

+353 1 2693139

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Des
Verified Buyer
“Delivered next day, great service, 6 safely boxed with fitted papier maché separators”
Helpful Report
Posted 1 year ago
Kate
Verified Buyer
“Speedy prompt service! Thank you !”
Helpful Report
Posted 1 year ago
Peter
Verified Buyer
“great service -very efficient”
Helpful Report
Posted 1 year ago
Gerry
Verified Buyer
“Excellent service. Wine received within 3 / 4 days. Great value. Would have no hesitation in recommending.”
Helpful Report
Posted 1 year ago
Anne
Verified Buyer
“Got an email from DPD to say my original order (a birthday gift) had been damaged and returned to O’Brien’s. However, O’Brien’s never contacted me and I had to make numerous phone calls to have my new order re instated, thus missing my brother’s birthday. DPD 10 out of 10.. sadly O’Brien’s..?”
Helpful Report
Posted 1 year ago
Hi Anne, Thank you for sharing your experience with us. Our warehouse teams works hard to ensure orders are packed safely, but sometimes orders may be damaged in transit. I can see the replacement order was delivered the next day. We’re truly sorry to hear about the delays and communication issues regarding your order. It’s disappointing to know that it affected your brother’s birthday celebration. We will review our processes to ensure better communication in the future. Kind regards, O'Brien's Wine Team
Posted 1 year ago
Anonymous
Verified Buyer
“Ordered and delivered so quickly Excellent service .”
Helpful Report
Posted 1 year ago
Barbara
Verified Buyer
“The service was excellent and the wine was totally enjoyed by my brother-in-law and his son.”
Helpful Report
Posted 1 year ago
Niall
Verified Buyer
“Every thing arrived perfect this bottle will Make a lovely present 🎁”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Quick delivery, nice selection”
Helpful Report
Posted 1 year ago
William
Verified Buyer
“Very good service”
Helpful Report
Posted 1 year ago
Jackie
Verified Buyer
“Hi I ordered Prosecco for delivery a week ago and nothing has arrived. The special occasion it was meant for has been and gone. I am very disappointed. I have emailed to chase up the order, but no reply.”
Helpful Report
Posted 1 year ago
Hi Jackie, We’re very sorry to hear that your Prosecco order has not arrived, especially given the special occasion you had planned. We completely understand your disappointment and sincerely apologize for any inconvenience caused. We will look into this matter right away and ensure that you receive an update via email as soon as possible. Thank you for your patience during this time. Kind regards, O'Briens Wine Team
Posted 1 year ago
"Funmilola"
Verified Buyer
“I am totally satisfied with my orders. Arrived early and well packaged. Thanks O’Briens. Will definitely recommend 👍🏽”
Helpful Report
Posted 1 year ago
Anthony
Verified Buyer
“Great service and bang on With delivery’”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Quick and reliable service when ordering from abroad. My go to for birthday and anniversary gifts.”
Helpful Report
Posted 1 year ago
Michael Kelly
Verified Buyer
“The wine and spirits are all fine. They are good value and were despatched in record time. The delivery arrangements need improving. It is not good enough to dump several hundred euros worth of product on my doorstep, photograph it and then walk away. When I queried the status of the order, the info from DPD was that it had been delivered and that I had signed for it. This was absolute rubbish. I had to pay a third party to remove the order from my doorstep the folowing day and take it into storage. This experience has left a poor after-taste. I will not order again from O'Briens for home delivery. Other stores manage home delivery effectively. Why can't you?”
Helpful Report
Posted 1 year ago
Hi Michael, Thank you for your valuable feedback regarding your recent experience with our delivery service. We’re pleased to hear that you enjoyed your order. We are truly sorry for the issues you faced with the delivery itself and have address this with DPD to ensure a better experience in the future. We appreciate you bringing this to our attention and hope to regain your trust for future orders. Kind regards, O'Briens Wine Team
Posted 1 year ago
Robert
Verified Buyer
“Good wines, great and timely service.”
Helpful Report
Posted 1 year ago
Dominic
Verified Buyer
“Good value and prompt delivery. Very satisfied all round”
Helpful Report
Posted 1 year ago
Liam
Verified Buyer
“delivered to wrong address- had to collect from that address”
Helpful Report
Posted 1 year ago
Hi Liam, Thank you for bringing this to our attention. We’re sorry to hear that your order was delivered to the wrong address and that you had to go out of your way to collect it. We understand how frustrating this can be and will work with our delivery partner to improve this process. We appreciate your feedback and hope to provide you with a smoother experience in the future. Kind regards, O'Briens Wine Team
Posted 1 year ago
Michael
Verified Buyer
“Good wines and excellent service, the packaging in the delivery box’s ensure the wines aren’t damaged during transport”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Appassite Primitivo”
Helpful Report
Posted 1 year ago
O'Briens Wine is rated 4.8 based on 8,026 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request