“I received a rapid response to my request, from a helpful Octopus lady called Leila H.
She immediately understood my problem and took steps to ensure a positive outcome (I hope!).
Much appreciated,
Hugh T.”
“They are always so helpful and polite. You are never rushed, and they really listen to what your problem is. Ollie was very kind and most understanding of my mistake in reading the meter. The phone is always answered quickly and they seem happy to help you.”
“Fantastic support from Jay Bradbury today. Friendly, helpful and efficient. Every time I call customer services Iām reminded why I switched to Octopus!!!”
“I transferred to Octopus from another supplier. The changeover was simple and straightforward. Excellent start for what I hope will be many years with this company.”
“Promptly answered telephone. Person I spoke to was knowledgeable, polite and offered a number of options to my enquiry which enabled the subject to be concluded during the phone call”
