“Had a very pleasant chat with Hazel this afternoon while she sorted out a small query for me. Like her colleagues, Hazel was cheerful, helpful and professional, as I have come to expect.
You definitely get a better class of Customer Service agent at Octopus, many another company could take notice of their high standards.”
“Vic was most helpful. Her communication skills were very good. She answered my query and I was very satisfied. I have been with Octopus for many years and never experienced any problems.”
“Jay Bradbury has been amazing! He responded & dealt very quickly and efficiently to my inquiries. Although my referrals did not work, he was super helpful and in the end made me super happy! Well done Jay and Octopus energy is lucky to have you!”
“so easy! I called.....no endless menus to navigate, answered by a REAL PERSON in about 30 seconds. Sidra was extremely efficient, pleasant, funny all at 5pm. Solved my query, gave me the best rates without me asking, all n all a very good experience.”
“My phone call was answered by Hazel within a couple of minutes. She dealt with my enquiry straight away. I received an email straight after the call confirming my request. Thank you Hazel.”
“It was a pleasure speaking with Emily today. She dealt with my enquiry efficiently by helping me choose the best tariff for me and in doing so helped me reduce my costs. I have been with Octopus for a few years now and I have always had great service by all staff.”
