“Tayla is one of the best customer service advisors I have ever dealt with.Speedy helpful and efficient responses to every email sent.Carry on the excellent work.”
“I had a problem bedding in an EV charger and switching to Octopus Intelligent Go. Lauren listened to my problem and took some time to investigate the cause and came back to me with a resolution that works for me. Thank you Lauryn”
“The Octopus Customer Service really is a pleasure to deal with. The agent I spoke to, Sammy, was so kind and helped me solve all my queries in a very clear and professional manner. I am extremely grateful and happy to be an Octopus customer!”
“My telephone enquiry was picked up straight away! No holding for 30 minutes plus like my old provider! A very helpful and polite member of the team Tayla helped me with my enquiry.
Thank you”
“Wonderful customer service. Grace was excellent today, she helped me switch both my gas and electric accounts at my new property. Extremely helpful and professional.”