“Izzy was really great, helped answer all my questions. First time paying energy bills, so had a lot of silly questions and really thankful Izzy took the time to explain the basic concepts. I'm neurodivergent too, so the clarity really helps!”
“The Customer service who attended to me was so calm and she took her time to explain all I needed to know.
She has a good customer skills. Well done to her.”
“Hi, I rang to switch my energy provider and Emily I spoke with was great she talked me through everything and was really helpful and understand as I’ve never done this before. She was so helpful and was an easy process Thankyou x”
“Kieran was really helpful on the phone and was able to answer all of my questions! This was my first time setting up bills for a property and I felt that all of the options were well explained.”
“Samantha and the entire team have been amazing since 2023, when I initially joined all the way through to moving out and relocating elsewhere in Sussex. Love the speedy email replies, efficiency and attention to detail, as well as the ease of moving from one home to another. Very happy to still be able to use you as my energy provider. Thank you for all you do. Riyaad”
