“I am not a client currently, but recently contacted their support line to find out about their flexible tariffs using my solar panels. Mila was very helpful and informative.
I hear many adverts advising how well they perform! Now I can confirm its true.
BR
WP.”
“Talked with Connor this morning. Very helpful and friendly, explaining everything very patiently when I didn't grasp something the first time round!
The whole switching process was made very easy and I am now looking forward to saving on my bills.”
“Very simple and easy to switch over today with help from the fantastic customer service assistant Thomas. Already feel like part of the Octopus family.”
“Great service. Friendly person on the phone who helped me quickly and emailed me links to user friendly tools to change my tariff. Brilliant! Will dallsave me lots of money!”
“I spoke with Joshua over the phone and he was incredibly patient, clear and friendly and made sure that I understood my options well. This is my first time moving house and sorting bills and the process was super easy and relaxed”
“I have switched today and feel very happy with the service Thomas was very helpful and understanding at my difficult time i would highly recommend octopus energy to all my friends and family.
Thank you Thomas.”
“Really straightforward, understanding on my position to find a suitable tariff and easy to set up. All done over the phone in 5 minutes. Great service and very friendly!”
“Sammy was very Patient with me...kindly refreshing my memory re: The Tariff I am currently on...Sammy has a very pleasant manner...and she is a Credit to Octopus Energy...Once again this is my Review...”
“I am new customer to Octopus Energy and have been amazed by their services. Their website is easy to navigate, use and transparent. Octopus Energy also gave a competitive quote. Additionally, when I have contacted them on the phone, the call waiting time was less than 5 minutes, and the Customer Services Advisor - Tasj, was friendly, professional and efficient!”
