“I called Octopus Energy today to set up an account with them. I was helped by Radhika; she was very helpful and friendly. She assisted in signing me up in a few minutes.”
“Switching from British Gas to Octopus Energy as of 30th June 2025, there call service was top notch, miles better than what i had before, easy to understand and friendly, i already feel like a weight has been lifted moving today :)”
“Excellent call with Tom when I requested to be signed up to Octopus. Answered all my questions and nothing a problem to him. Very efficient service. Thanks.”
“I spoke with Tom and I answered all his questions. This meant I could set up a switch from OVO. I had already switched online for our home address, with Direct Debit from my wife. This information seems not to be in Octopus's system so I will have to ring someone else.”
“I spoke to Thomas we had a short call he handled the call very professionally and quickly, we are new customers and he set up us fast, well done.
Feel free to use this note in your marketing
Best wishes
James & Tatiana Tanner
Sustainability consultants”
“I recently had a call with Zaid regarding my gas and electricity bills, and he was absolutely fantastic. What could have been a stressful situation was made so much easier thanks to his clear communication and helpfulness. He patiently walked me through everything and made sure I understood every step. Couldn't have asked for better help!”
“Zac was very helpful and certainly knew his stuff, in stark contrast to OVO!
He's arranged for us to switch from OVO to Octopus although OVO are now being difficult even though we've cleared the outstanding debt which was caused by OVO in the first place.
Thank you Zac.”
“Dexter has been very helpful, patient and knowledgeable. I really appreciated his guidance and expertise in helping me choose the right tariff for me.”
“Areeba was brilliant at explaining the process to change Octopus, was very reassuring as I an a bit of a dinosaur with technology. She covered everything. I couldn’t believe how seamless the process was.”