“Just switched to a car which is compatible with intelligent octopus go (IO). I wasn't sure how to configure my charger alongside the car and IO. The octopus team quickly gave me a few pointers to get things working.”
“Radhika made the switchover process smooth and hassle free despite the fact that I was switching on behalf of someone else as their LPOA. She was friendly and understanding throughout the whole process.”
“I had a wonderful experience with Octopus Energy thanks to Kainaat! She was incredibly helpful, patient, and handled everything with genuine passion and professionalism. Her positive attitude made the whole process smooth and stress-free. Thank you, Kainaat, for your excellent support — it truly made my day!”
“Contacted Octopus energy and Emily helped me to switch to them. Great customer service which I thought energy companies don't provide anymore. Happy with my experience.”
“Tayla was very friendly but this is our second call about not receiving a gas bill. I hope the problem is resolved this time or do we need a new smart meter?”
“Very efficient phone handling and clear communication as to the problem with my smart meter Toni sent through a authorisation code as this appears to be the problem clear instructions as to getting it back working again well done Toni !”
“so easy to switch and talking to a person that is not at all robotic, is refreshing, if carrys on like this will be well happy, great initial feelings”
“Emily was extremely knowledgeable and helpful and it made a refreshing change to speak with someone who made everything run so smoothly compared to other service providers in other industries.”
