“I finally got to speak to someone today - Alex, about a complicated switching issue and she was extremely helpful and patient helping me switch from another supplier. Given the general negativeness about customer service in the UK, this kind of help makes a huge difference so thanks Alex !”
“The humane and courteous responses to my tangled enquiries
have made dealing with Octopus a pleasure! Many thanks to Felicity and Jamie-Leigh who helped for sorting things out so helpfully.
Shirley Burch”