“I was quite happy as it is a lower tarrif but my daughter who is with octopus is put on a lower duel tariff ghe only difference is i have smart meter she sends reading in?”
“Answered the call within 2 minutes . Very friendly and answered all my question to help me resolve my problem .excellent service so glad I switched and would definitely recommend”
“Quick response, Dexter provided clear inforation and enabled the whole switch to be completed without stress. This is what quality customs
er care should be.”
“Spoke with Uzair and made and just made the switch. He was really good and explained everything well in clear and simple terms. He even mentioned things I had forgotten to ask, such as the fact I am a vulnerable customer.”
“Dexter from Customer Services has been brilliant today in helping me with the challenges of setting up my mother’s new electricity account! He was reassuring about how to resolve the problem and best of all - sent me an email so I don’t have to start again explaining things to a new advisor on the phone 🌟🌟🌟🌟🌟”
“Just spoke with Joshua to switch over to Octopus upon moving to a new flat. He was friendly and made things very clear. Made me feel confident in the process. Thanks!”
