Octopus energy Reviews

Name: Octopus energy
Rating: 4.29

4.3 Rating 8,253 Reviews

83 %

of reviewers recommend Octopus energy

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Octopus energy 5 star review on 20th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently moved home and stuck with octopus has my energy provider. The team were fantastic in helping me through this transition especially shuab who was fantastic”

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Posted 1 month ago

“Quick and efficient call, the agent explained the plans clearly and was very friendly throughout.”

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Posted 1 month ago

“Very helpful info”

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Posted 1 month ago

“I found conversation with Uzair very helpful today. He was calm and patient which was a great help”

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Posted 1 month ago

“I was setting up a new account with Octopus and had a fast and seamless service offered by Raiyan who was friendly ,polite and efficient. I was so happy with the service”

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Posted 1 month ago

“Hassan was super helpful setting up my account in minutes. Really seamless process.”

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Posted 1 month ago

“Customer friendly and very explanatory with questions asked. Radhika assisted with all our worries”

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Posted 1 month ago

“Great chat about all the different tariffs and really helpful. Am going to switch this week!”

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Posted 1 month ago

“Uzair was very helpful and set up my new account very quickly and easily, thanks :)”

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Posted 1 month ago

“I spoke to Tom today and he really listened and advised on the best options as a first time customer . His services were smooth and excellent!”

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Posted 1 month ago

“Lucy was very helpful, answered the phone quickly and responded with the information i required”

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Posted 1 month ago

“Felicity was very professional,sorted my query like a flash ———5stars😁👍”

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Posted 1 month ago

“I spoke to Adam today and absolutely felt he wanted to help. Very polite and well spoken”

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Posted 1 month ago

“I really enjoyed the call with Zaid! He is super helpful and patient. What a wonderful experience to switch my provider to Octopus. Thanks so much!”

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Posted 1 month ago

“Amazing service, not yet set up my account due to server problems however connor talked me through what would happen next, the tarrif options and will be in touch again soon to help finish the rest. Great communication and help!”

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Posted 1 month ago

“Thanks to Radhika who helped me with a switch to Octopus account today. She was very friendly and knowledgeable, and answered all my questions.”

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Posted 1 month ago

“Very helpful person on the phone and I didn't have to wait too long”

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Posted 1 month ago

“Spoke to Vic on the phone today to take out a new 12 month fixed tariff plan. She was extremely professional, helpful and friendly.”

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Posted 1 month ago

“Spoke to Vic on the phone today to take out a new 12 month fixed tariff plan. She was extremely professional, helpful and friendly.”

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Posted 1 month ago

“Phone answered immediately and request dealt with charmingly and swiftly.”

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Posted 1 month ago

Octopus energy is rated 4.3 based on 8,253 reviews