“I had a few issues getting the Intelligent Drive Pack added to my account. Ross picked up my email, resolved the issue and kindly backed dated the start date. Nice service recovery.”
“Quick response to emails (same day or next) and from humans! Sooo much better than the usual ‘we will reply in 5-10 working days’ from most large utilities or organisations.”
“Sammy, was very helpful and ensured my questions where answered quickly. She corrected what I later released was my type error. It was a real pleasure to hear another person on the phone so quickly after dialing the help line number. A refreshing change from most suppliers I have been dealing with while moving house.”
“Thank you Jo made it so easy.
I was fed up with Scottish power.
Jo was in the right place at right time
and made so easy thank you Jo.😄😄😄😄😘”
