“I am beyond delighted with the service Kainaat provided today. She was incredible. Everything was so well explained and professionally done. I am hugely grateful that the process was made so easy. Our needs were listened to and understood. I don’t write reviews but on this occasion very happy to shout from the rooftops. Thanks Octopus for your support and your great employee.”
“I’ve just moved into a property and I have tried to contact Octopus to set up my account. I’ve emailed 5 days ago and had no reply. I’ve phoned, got put on hold and then after 2 minutes got cut off. Emailed again and had no reply in the last 24hrs. Not a very good start when all I want to do is become a customer.”
“Niamh gave me the warmest, friendliest welcome to Octopus Energy. Had me all set up over the phone in minutes! Answered all my questions and gave me all the reassurance I could hope for when switching to my dream supplier - thank you!”
“I have had on going issues with current energy supplier for past six months and total apathy, Octopus were recommended to me, I spoke with Radhika she was courteous talked me through each of the steps to change, very helpful so I switched today”
“Your Energy Specialist Felicity was extremely friendly, helpful, and efficient.
Felicity sorted out my requests within minutes and was able to complete all requests without any hassle.”
“Kai was excellent, resolving my issue promptly and without fuss. I was previously told by Octopus that I wasn't actually registered with them which added some considerable confusion but Kai managed to sort this out.”
