“I decided to change to Octopus after many years with another supplier. Like many people it is not something one does regularly so it was with intrepidation that I rang to discuss my concerns. I spoke to a charming man called Owen who put my mind at rest and talked me through the whole process, which was conducted clearly and very efficiently. He was extremely patient and helped me understand the processes including my solar panel exports. I was very impressed and hope this is the beginning of a long association.”
“Friendly & very helpful, Izzy was lovely to chat with and made it very easy to switch, looking forward to Octopus looking after me if Izzy was anything to go 😁”
“Changing my electricity account to Octopus was much easier than I anticipated. Thomas was so helpful and he answered all my questions and made the whole process easy and pleasant. I am so happy with the service.”
““Conner was so helpful and sorted everything out for me. I am 81 yrs and find these sort of thing daunting The tariff was much better than I was paying and he made all seemless Thankyou”
“I phoned Octopus to enquire about changing supplier. Libby answered , and she was like a breath of fresh air compared to the usual reception (If they bothered answering)I`d have gotten at Scottish Power. Needless to say , I`m now an Octopus customer!”
“I have recently been in touch with Libby regarding my energy account and she was very helpful. She made sure I understood what was discussed and explained things well.”
“I have recently been in touch with Libby regarding my energy account and she was very helpful. She made sure I understood what was discussed and explained things well.”
“Tom was extremely helpful and very informative. Thank you very much for making the transfer from Ovo to Octopus so easy. I will get the app and do everything on the emails but it might take a day as I’m waiting for my son to help me as I’m not very good with sorting these things out.”
“I am moving home for the first time so had lots of silly questions! Uzair was very friendly and patient explaining things to me so it was a far better experience than anticipated. Thank you Uzair!”
“Octopus was so easy to change over from my original supplier, then I had solar panels put on and they sorted it out for me all up and running fantastic”
