“Raiyan was very helpful, polite and professional He broke down for me the gas and electric tariffs plus the payment types making it an easy experience and stress free switching from my old supplier to my new address
Thankyou Raiyan”
“I spoke with Amaan about switching my electricity account to Octopus from OVO and he made it so easy and cheaper too!! So thank you once again Amaan well done”
“I telephone to discuss taking over the gas and electric bills from tenants who have moved out. Zaid was extremely helpful explaining the different tariffs and even telephoned me back when the call dropped out. He set up my new account very efficiently.”
“Called up as I had received an email advising me to do so as there was a third party problem when switching my supplier to Octopus. Problem was immediately solved within minutes. Tom was very friendly and managed to sort everything out quickly. Very satisfied with the outcome.”
“I was able to switch back to Octopus Energy from my current provider OVO which was too expensive and I am struggling to pay it. Kieran helped me through the process and he explained everything and the process going forward. He was very polite and made it so easy to switch and i feel very relieved that I can now afford to pay my gas and electric so Thank you Kieran”
“Hazel gave such a fab service on the phone today, very polite, friendly and professional, sorted everything for me and in a very professional way.
Great service Hazel”
“Lauryn, at customer services was absolutely brilliant, I have been trying to get my IHD working for the last 2 week and Lauryn was the only one that could sort this for me, she is a credit to the company.
Lauryn had a new unit sent to me next day and it was working within minutes after arrival.
Shame not all in Octopus has the knowledge to sort out problems this quickly.”
“Switched to Octopus Energy after being treated like we were stupid and silly at EON I couldn't thank Octopus Energy enough it has been so smooth and the tariffs are fantastic ( no rip off tariffs), the agent I spoke to was knowledgable, polite and pleasant.”
“Emily at Octopus answered all of my questions, efficiently and knowledgeably. She was patient with all of my questions and was able to work through switching from my old provider to octopus very quickly.”
