“I have just switched to Octopus energy over the phone. The person I spoke to, Zaid, was extremely helpful and went through everything in a calm, very polite manner. Much cheaper than British Gas.”
“I signed up to Octopus Energy today with Zaid as the agent helping me.
5/5 experience, Zaid was friendly, knowledgeable and made this a really easy, pain-free process.
Everything was explained in clear terminology and all of my questions answered as well.”
“I spoke with a lady called Libby and she was so helpful and a pleasure to deal with. She was very patient with me as well and didn't rush me at all. She explained everything to me in a way that I understood. Great customer Service.”
“Radhika was absolutely amazing! Polite, efficient an really helpful with getting my switch sorted. Such a high standard of service - I'm really impressed!”
“Thank you so much Kieran for all your help in getting us switched over swiftly to Octopus!
Very pleased to finally be moving away from British Gas...”
“I got an email saying I didn't have enough credit rating to have an account. I had literally just moved so there was no credit history there. All Aadam needed to do was look at my old address and now everything should be set up in a few days.”
“I was treated efficiently and in a friendly manner. It was pleasant to receive such treatment, as it is increasingly rare these days from any company.”
“Kieran was very polite, knowledgeable and professional in helping us with our questions and getting our new account set up and getting a smart meter fitted. Nothing was too much trouble. Kieran is true credit your company. He is very polite and made the whole process a pleasure. He explained everything in detail.
Many thanks again Kieran.
Looking forward to getting our new system up and running.”
“Aadam was so charming and helped the change over to Octopus so simple. I'm not the best at technology and Aadam made it a pleasure not a chore for which I am most grateful. His knowledge was wonderful.”
“Dealing with 4 different energy accounts can be very stressful, Lucy took the time to go the extra mile and nothing was too much of a hassle, pleasure to speak to and deal with Lucy !!”
